Renzette L Hill
Macon,GA
Summary
Dynamic professional with extensive experience working in fast-paced client service environment, excelling in confidential data management and effective communication, transitioning to collegiate administrative work, seeking to provide faculty and student support services with keen organization and interpersonal skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Home Health Caregiver
Voluntary Work
Macon, GA
08.2012 - 01.2026
- Delivered personalized care to parent in their home daily.
- Monitored parent health, reporting significant changes to healthcare professionals to ensure timely interventions.
- Administered medications and managed medical equipment.
- Assisted with daily living activities and personal hygiene tasks.
- Provided support for transferring from bed to chair, enhancing parent mobility and comfort.
- Coordinated transportation for medical appointments and social outings.
- Maintained a clean and safe environment by changing bed linens, cleaning bathroom, performing basic home maintenance, washing dishes, and handling laundry to promote well-being.
Sr Patient Account Specialist
Medical Center Navient Health
Macon, USA
08.2007 - 04.2012
- Collected patient information upon arrival in emergency center to facilitate timely care
- Access varies insurance portals to insure validity of insurance coverage
- Processed payments upon dismissal from EC
- Corrected inaccurate data when identification was unavailable to maintain accurate patient records
- Compiled hardcopy records for submission to records department, ensuring all patient documents were attached to doctors’ charts
- Assisting medical staff and Patient Representatives with and patient data as per
Program Coordinator Associate
Babies Can’t Wait
Macon, USA
07.2003 - 08.2007
- Served as initial point of contact for front office communications.
- Answer phone calls; addressing queries about the early intervention programs under DHP
- Managed record-keeping for contract providers and social workers, ensuring accuracy and accessibility of information.
- Assign social works patients according to their distinct districts
- Updated and organized all patients hard copy records.
- Restructured outdated filing system, enhancing retrieval speed and organization of documents.
- Conducted audits of non-essential records for accuracy.
- Oversaw handling of all incoming and outgoing mailings, facilitating timely communication and correspondence.
Education
Bachelor of Arts - Journalism And Mass Communication
Georgia College And State University
Milledgeville, GA08-1998
Skills
- Customer service
- Confidential data management
- Records management
- Clerical support
- Time management
- Calendar management
- Microsoft Word and DocuSign
- Typing proficiency
- Effective communication
- Attention to detail
- Strategic planning
- Executive support
Certification
CHAA, National Association of Healthcare Management, 01/11
Timeline
Home Health Caregiver
Voluntary Work
08.2012 - 01.2026
Sr Patient Account Specialist
Medical Center Navient Health
08.2007 - 04.2012
Program Coordinator Associate
Babies Can’t Wait
07.2003 - 08.2007
Bachelor of Arts - Journalism And Mass Communication
Georgia College And State University