Rerilyn Lorenzo
Ross Dress for Less
5400 S MARYLAND PKWY APT #164,NV
10
years of professional experience
Dynamic professional with a proven track record at Ross Dress for Less, excelling in customer service and team leadership. Skilled in inventory control and time management, I consistently enhance customer experiences and drive operational efficiency. Committed to fostering a collaborative environment while achieving results and optimizing store performance.
Work History
Assistant Store Manager
2 Years 8 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
Server
1 Year 6 Months- Facilitated efficient table service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Managed customer inquiries and resolved issues to enhance dining experience.
- Trained new servers on menu offerings and service protocols.
Assistant Manager
7 Months- Supervised daily operations, ensuring adherence to company standards and customer satisfaction.
- Trained and mentored new staff on operational procedures and customer service excellence.
- Implemented inventory management practices, reducing waste and optimizing stock levels.
- Analyzed sales data to identify trends, informing menu adjustments and promotional strategies.
Supervisor
2 Years 4 Months- Supervised daily operations to ensure efficient workflow and adherence to quality standards.
- Trained and mentored staff on best practices and operational procedures.
- Implemented process improvements to enhance productivity and reduce waste.
- Coordinated inventory management, ensuring accurate stock levels and timely replenishment.
Fast Food Attendant
3 Years 9 Months- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated cash register accurately, handling transactions efficiently and maintaining balanced cash drawers.
- Prepared food items following health and safety guidelines, ensuring quality and freshness for customers.
- Managed inventory levels, restocking supplies as needed to maintain service efficiency during peak hours.
Cashier
1 Year 8 Months- Processed customer transactions efficiently using point-of-sale systems.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Maintained accurate cash drawer balances through daily reconciliation procedures.
- Assisted in training new cashiers on operational procedures and customer interaction techniques.
Education
High School Diploma
Skills
Problem-solving
Customer service
Customer experience
Customer service and engagement
Time management
Store organization
Customer relations
Inventory control
Team building and leadership
Store opening and closing
Customer service management
Timeline
Assistant Store Manager
Ross Dress for Less
12.2023 - CurrentRead More
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Server
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Supervisor
Pho Thanh Huong
03.2020 - 07.2022Read More
Fast Food Attendant
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06.2017 - 03.2021Read More
Cashier
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11.2016 - 07.2018Read More
James B Castle High School
High School Diploma
Read More