Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

RESEAN DIGGS

Esthetician
Fortwashinton,US

Summary

My accountability and expertise will enhance your company's image by articulating hard work and efficiency. I'm able to handle complex situations and professionally execute them, performing in A-level management, and executing tasks assigned. In addition, I care about customer needs and wants regarding the expectations and needs of the company. One of my many best qualities is to work as a team player that best fits my position; however, it is the best fit for the consumer's satisfaction.

Overview

7
7
years of professional experience

Work History

BUSINESS OWNER

Skin By Sean
03.2025 - Current
  • Perform facials, extractions, chemical peels, waxing, microdermabrasion, and other advanced skincare treatments. Conduct client consultations to assess skincare needs and recommend personalized treatments. Maintain client records and treatment plans. Educate clients on at-home skincare routines and product usage. Business Operations
  • Manage daily operations, including scheduling, inventory, and cleanliness of the salon. Hire, train, and supervise additional staff or contractors (if applicable). Ensure compliance with state and local health, safety, and licensing regulations. Manage financial tasks including budgeting, pricing, invoicing, and tax filing. Maintain and grow client relationships through excellent customer service. Marketing & Promotion
  • Develop and implement marketing strategies to attract new clients. Manage social media accounts, online presence, and promotional events. Build partnerships with local businesses or beauty brands.

LICENSED ESTHETICIAN

European Wax Center Union Market DC
02.2024 - 01.2025
  • Provided all waxing services to EWC's guests. Lead sales Esthetician
  • Established and maintained professional relationships with guests. Retained guests through pre-booking. Educated guests on Strut 365 product portfolio. Adhered to the Reservation Book managed by the GS Associate. Created a memorable experience for guests by being knowledgeable, friendly, and adhering to EWC's protocols for servicing guests.

ASSISTANT FRONT DESK-SUPERVISOR

Arch Amenities Group
12.2022 - 12.2023
  • Supervised (5) Front Desk associates. Manage retail products and sales.
  • Collected Inventory data. Answered phone calls with inquiries.
  • Developing new marketing ideas with the Spa Director.
  • Problem-solved guest complaints and sales needs.
  • Created weekly schedules for front desk associates.

SERVER

Elephant & Castle Restaurant
04.2022 - 12.2022
  • Cultivated warm relationships with regular customers.
  • Worked with a POS system to place orders, manage bills, and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep the dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Used slow periods to restock supplies, ice, trays, and delivery.

FRONT DESK CONCIERGE

Inter Solutions, LLC
08.2021 - 04.2022
  • Welcomed incoming guests entering the property.
  • Received and sorted mail for residents and management.
  • Initiated walk-through procedures every hour with scheduled shifts.
  • Booked tours and appointments for potential prospects.
  • Guided new residents if trouble locating certain amenities or desired locations inside the property.
  • Generated flyers for property events.
  • Locked freight elevators for scheduled appointments
  • Notified Filed documentation concerning hazardous events.

Camp Counselor

MNCPPC Inclusion Services
06.2018 - 08.2020
  • Worked with children of varying age, interest, skill, and developmental levels.
  • Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
  • Led groups of children safely through variety of camp activities.
  • Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
  • Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.

CAMP COUNSELOR

MNCPP (Maryland-National Capital Park and Planning Commission)
01.2018 - 01.2020
  • Supervised children ages 6–14 in structured recreational and educational camp activities.
  • Facilitated arts & crafts, sports, and group games in a safe, inclusive environment.
  • Maintained camper safety, behavior management, and parental communication.
  • Promoted teamwork and leadership through daily engagement and planned events.

Education

Licensed Esthetician -

Hair Academy
New Carrollton, MD
01.2023

Business Administration - undefined

Morgan State University
Baltimore, MD
01.2020

High School Diploma - undefined

Dr. Henry A Wise Jr
Upper Marlboro, MD
01.2018

Skills

  • Retail Sales, POS Systems, Microsoft Office, Customer Service, Sales, Cash Handling, Team Leadership, Facial Treatments, Body Waxing, Inventory Management, Staff Supervision, Marketing, Social Media
  • Customer relations
  • Attention to detail
  • Work Planning and Prioritization
  • Business development
  • Purchasing and planning
  • Bookkeeping
  • Sales development
  • Strategic planning
  • Coaching and mentoring
  • Sales strategics
  • Conflict resolution and mediation
  • Child and adolescent mentoring
  • Peer mentoring

Affiliations

National Capital Area Council, Boy Scouts of America 2018 (Eagle Scout)

Work Type

Full Time

Work Location

On-Site

Timeline

BUSINESS OWNER

Skin By Sean
03.2025 - Current

LICENSED ESTHETICIAN

European Wax Center Union Market DC
02.2024 - 01.2025

ASSISTANT FRONT DESK-SUPERVISOR

Arch Amenities Group
12.2022 - 12.2023

SERVER

Elephant & Castle Restaurant
04.2022 - 12.2022

FRONT DESK CONCIERGE

Inter Solutions, LLC
08.2021 - 04.2022

Camp Counselor

MNCPPC Inclusion Services
06.2018 - 08.2020

CAMP COUNSELOR

MNCPP (Maryland-National Capital Park and Planning Commission)
01.2018 - 01.2020

Business Administration - undefined

Morgan State University

High School Diploma - undefined

Dr. Henry A Wise Jr

Licensed Esthetician -

Hair Academy

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