Reshauna Khan
Baldwin,NY
Summary
Organized and ambitious Senior Workplace Operations Manager experienced in driving successful and effective workflows. Attentive and meticulous with an engaging and pleasant personality. I ensure that projects are met with exacting standards through adherence to policy and procedure.
Overview
5
5
years of professional experience
Work History
Senior Workplace Operations Manager
Swiss Post Solutions
New York, United States
09.2023 - Current
- Company Overview: Swiss Post Solutions at IPG Health
- Manage workplace operations and facilities teams for three corporate real estate locations, overseeing and managing a team of 30 across locations.
- Project manage renovation and facilities upgrades, and liaise with external vendors
- Program Lead for all incoming workplace software adoption, training, and on-boarding
- Main POC for Client Relations at IPG Health, Reporting to Client Director
Senior Program and Operations Manager
Swiss Post Solutions
New York, United States
11.2021 - 09.2023
- Company Overview: Swiss Post Solutions at AWS (Amazon Web Services)
- Develop and implement programming in-person and virtual programming for startup founders and partners globally
- Manage virtual programming through online platform, including metrics tracking and analysis
- Manage annual operating budget, $15M
- Project manage construction build out and coordinate with vendors
- Manage team of 10
- Swiss Post Solutions at AWS (Amazon Web Services)
Site Manager
Canon Business Process Services
New York, United States
09.2020 - 11.2021
- Company Overview: Canon Business Process Services at Aon
- Lead project manager of day 2 construction, main POC for vendors
- Manage and oversee regional real estate acquisitions, decommissioning, re-stacking, and build out projects
- Implement programming and processes to improve employee workplace experience
- Manage $30M annual operating budget
- Manage team of 10
Hospitality Manager
Canon Business Process Services
New York, United States
09.2019 - 09.2020
- Company Overview: Canon Business Process Services at Aon
- Oversee program operations and workplace experience
- Manage all front-facing staff, team of 5
- Planning and execution of all internal C-Suite level events
Education
Bachelor of Arts -
John Jay College of Criminal Justice
New YorkSkills
- Microsoft Office Suite
- Project management
- Building and facility management
- Business and operations management
Timeline
Senior Workplace Operations Manager
Swiss Post Solutions
09.2023 - Current
Senior Program and Operations Manager
Swiss Post Solutions
11.2021 - 09.2023
Site Manager
Canon Business Process Services
09.2020 - 11.2021
Hospitality Manager
Canon Business Process Services
09.2019 - 09.2020
Bachelor of Arts -
John Jay College of Criminal Justice