DAYANA QUINONEZ
Downey,CA
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty. High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.
Overview
4
4
years of professional experience
Work History
Sales Associate
Curacao
South Gate, CA
06.2023 - Current
- Upsold additional items based on customer interests and needs.
- Developed promotional strategies to increase sales volume.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Used technology resources to assist customers in locating and selecting items.
Host/Restaurant Server
Casa Gamino
Paramount, CA
06.2020 - 06.2023
- Assisted servers in seating guests by escorting them to their tables.
- Took beverage orders and served drinks during peak meal times.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Resolved conflicts between customers when necessary.
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Greeted guests and gathered information to seat groups or place on waitlist.
Cashier
7 Eleven Store
Paramount, CA
05.2022 - 03.2023
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Performed other duties as assigned by management.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Skills
- Product Sales
- Food Running
- Order Management
- Guest Engagement
- Safe Food Handling
- Menu knowledge
- Cash Handling
- Positive and professional
- Guest Seating
- High-volume dining
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Sales Associate
Curacao
06.2023 - Current
Cashier
7 Eleven Store
05.2022 - 03.2023
Host/Restaurant Server
Casa Gamino
06.2020 - 06.2023
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