Ethan Vogt
Cincinnati,Ohio
Summary
Experienced with complex problem-solving and ensuring customer satisfaction. My experience also includes hands-on HVAC servicing with Adams Heating and Cooling and Zimmer Heating and Cooling for over a year.
Overview
4
4
years of professional experience
Work History
Service Technician
Zimmer Heating and Cooling
Cincinnati, Ohio
12.2024 - Current
- Diagnosed equipment issues using advanced troubleshooting techniques.
- Performed routine maintenance on machines to ensure functionality.
- Diagnosed problems and determined solutions for various customer issues.
- Performed routine maintenance on heating and cooling equipment to improve functionality.
Team Leader
Party City
Cincinnati, Ohio
05.2021 - 01.2025
- Provided customer service support to ensure satisfaction.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Operated cash registers to process payments from customers.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
Job Shadowing
Adams Heating and Cooling
Cincinnati, Ohio
11.2023 - 08.2024
- I rode alongside an HVAC service technician once a week for 10 months.
- Assisted in servicing, such as AC and furnace maintenance.
- Adhered to safety guidelines while operating and working on machinery.
Education
High School Diploma -
New Richmond High School
New Richmond, OH05-2022
Certification & License - HVAC
Great Oaks: Scarlet Oaks Campus
Sharonville, OHSkills
- Flexible schedule
- Strong communication
- Complex Problem-solving
- Ensuring customers are satisfied
- Precise work
- Time management
Timeline
Service Technician
Zimmer Heating and Cooling
12.2024 - Current
Job Shadowing
Adams Heating and Cooling
11.2023 - 08.2024
Team Leader
Party City
05.2021 - 01.2025
High School Diploma -
New Richmond High School
Certification & License - HVAC
Great Oaks: Scarlet Oaks Campus
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