Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

TAYLOR AUSTIN DURRUA

Onancock,Virginia

Summary

Thorough Service Technician with commitment to superior service. Driven to consistently contribute value through impeccable work ethic and unending quest to achieve new service skills. Experience managing high-volume of service calls while maintaining quality and efficiency. Organized service tech with successful history of managing competing priorities and meeting challenging performance targets. Works well under pressure to complete physically-demanding work. Safety-oriented team player with strong attendance record. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Service Technician

Thornton Services Inc
01.2022 - Current
  • Diagnosed and repaired problems with electrical and mechanical systems.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Developed customized training materials for clients, empowering them to effectively operate their newly installed systems.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Assisted training end users on proper use of hardware and software to deliver excellent customer service.
  • Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
  • Tested systems, noting issues and completing preventive maintenance.
  • Worked with diverse types of weather and ground conditions.
  • Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Followed established procedures for inspection of belts, drives and motors, performing needed maintenance.
  • Inspected, evaluated and calibrated electrical and mechanical systems and components.
  • Inspected equipment to diagnose operational issues.
  • Evaluated systems according to predetermined checklist and noted issues.
  • Tended to machines, troubleshot malfunctions and completed basic repairs to keep equipment fully functional and well-maintained.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
  • Developed strong relationships with clients, leading to increased loyalty and retention rates.
  • Assisted in maintenance, repair and installation of ventilation systems.
  • Optimized performance by balancing systems and calibrating controls.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
  • Optimized energy efficiency in facilities with proper calibration and fine-tuning of HVAC-R systems.
  • Used technical skills, tools, and techniques like soldering to repair parts.
  • Connected heating or air conditioning equipment to water, fuel, or refrigerant sources to form complete circuits.
  • Replaced bearings, pump seals and packing.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Repaired and replaced faulty motors, blowers, switches and compressor units.
  • Installed supporting components such as fuel lines and wiring to complete systems.
  • Supervised and instructed assistants.
  • Maintained boilers, hot water systems, gas heating equipment and food service equipment.
  • Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Collaborated with other technicians, sharing knowledge and expertise to improve overall team performance.
  • Installed bypass dampers, low voltage wiring, smoke detectors, split systems, and package units in commercial or residential buildings.
  • Performed routine maintenance on heating and cooling systems.
  • Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Developed custom solutions to address unique client needs or site constraints while meeting budgetary requirements.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Contributed to a high standard of workmanship by following company guidelines and adhering to local codes during installations and service calls.
  • Increased longevity of HVAC systems by performing preventive maintenance.
  • Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
  • Filled out detailed work orders for each job completed.
  • Kept accurate records of time and materials used for each job to compile into service reports.
  • Proactively identified potential future issues during service calls, advising clients on steps to mitigate risks.
  • Utilized advanced diagnostic tools to accurately determine root causes of system malfunctions, enabling targeted repairs.
  • Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
  • Discussed heating and cooling system malfunctions with customers to isolate problems and verify corrected malfunctions.
  • Reduced downtime for businesses by quickly diagnosing and resolving complex HVAC-R issues.
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Troubleshot and diagnosed issues with HVAC and refrigeration units.
  • Supported the training of junior technicians, sharing technical expertise to foster their skill development.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Traveled to job sites for both scheduled and emergency appointments.
  • Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
  • Exercised leadership capabilities by successfully motivating and inspiring others.
  • Skilled at working independently and collaboratively in a team environment.
  • Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Passionate about learning and committed to continual improvement.
  • Learned and adapted quickly to new technology and software applications.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked effectively in fast-paced environments.

Refrigeration Technician

Perdue Farms Inc.
01.2017 - 01.2021
  • Maintained and fixed electrical and pneumatic controls.
  • Performed predictive, preventive and corrective maintenance on diverse systems.
  • Resolved process inaccuracies while monitoring performance, site safety and project status.
  • Located and repaired leaks on individual units and large systems in the Perdue plant.
  • Conducted diagnostic tests and read results.
  • Operated wide variety of equipment including power saws, sanders, grinders, cranes drill press, forklift and basic hand tools.
  • Maintained compliance with company standards to perform all maintenance activities.
  • Performed routine preventive maintenance to ensure that building systems operated efficiently.
  • Followed standards and procedures to maintain safe work environment.

General Laborer

Tarkill Aquaculture Ventures LLC
05.2015 - 06.2016
  • Caging of Shellfish, loading and maintaining boat, maintained systems on job related equipment.
  • Expanded revenue by effectively prioritizing jobs and processing work orders.
  • Safe and efficient operation of hydraulic systems .
  • Inspected machine parts for conformance to product specifications.

Laborer

Mapp Farms
01.2013 - 01.2015
  • Maintain and service farm equipment
  • Welded in flat, horizontal, vertical and overhead positions.
  • Repaired manufactured products by dismantling, straitening, reshaping and reassembling parts.
  • Operated farm equipment such as tractors and trucks.

Education

Associate of Applied Science - HVAC Installation And Repair

Eastern Shore Community College
Melfa, VA
04.2022

GRADUATED -

Nandua High School
Onley, VA
2010

Skills

  • Strong work ethic and flexible schedule
  • HVAC Technician and experience in prioritizing large volumes of work orders for Commercial and Residential properties
  • Service and Repair: Repairing and maintain heating and Air Conditioning Perform preventative maintenance test electrical circuits and components
  • Equipment Installation: Expertise in estimating and leading installation of heating and air conditioning refrigerant systems as well electrical/ mechanical controls
  • Comprehensive knowledge of: welding and fabrication and piping practices, Conduit, 4" schedule 80 PVC and steel pipe, Concrete pouring and Framing, pad extension
  • Equipment Installation, estimating, Framing, HVAC, mechanical, quality, diagnosing and repair of equipment
  • Hazardous Materials Endorsement
  • Flexible schedule
  • Safety-conscious
  • Current Forklift Certification
  • OSHA Requirements
  • Troubleshooting ability
  • Equipment Installation
  • Mechanical abilities
  • First Aid/CPR

Certification

  • HVAC Type Universal Certification
  • EPA & OSHA Certification
  • Hazardous Materials Certification
  • Aeroseal University and BPI certification

Timeline

Service Technician

Thornton Services Inc
01.2022 - Current

Refrigeration Technician

Perdue Farms Inc.
01.2017 - 01.2021

General Laborer

Tarkill Aquaculture Ventures LLC
05.2015 - 06.2016

Laborer

Mapp Farms
01.2013 - 01.2015

Associate of Applied Science - HVAC Installation And Repair

Eastern Shore Community College

GRADUATED -

Nandua High School
  • HVAC Type Universal Certification
  • EPA & OSHA Certification
  • Hazardous Materials Certification
  • Aeroseal University and BPI certification
TAYLOR AUSTIN DURRUA