Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Kaitlyn Respeto

Miami,FL

Summary

I am an organized and motivated employee and student, eager to apply time management and organizational skills in various environments. Devoted to giving every customer or client a positive and memorable experience. I can work effectively, unsupervised, and quickly master new skills. I am an alert and organized individual dedicated to maintaining a positive environment.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Shift Leader

Coldstone Creamery
Cutler Bay, FL
06.2024 - Current
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Monitored and maintained equipment every night to ensure operational efficiency.
  • Participated in a store-wide non-profit organization for "Best Buddies" (helping those with IDD create friendships, find employment, etc.), increasing customer traffic and boosting donations, and being part of the top three employees to raise the most donations. As well as aiding in being among the top three stores in the region to raise the most money for this organization.
  • Checked orders for quality and completeness, making sure the crew members are following the rules and the quality of what they give to the customers.
  • Identified needs of customers promptly and efficiently.
  • Operated cash registers and balanced cash drawers to ensure accuracy in transactions.

Volunteer

Eastridge at Cutler Bay
Cutler Bay, Florida
07.2023 - 08.2023
  • Helped with prepping, setting up, and breaking down of events.
  • I followed the directions from supervisors and completed tasks within the right timeframe.
  • Created a calendar bulletin every week for Eastridge Resident activities and events.

Intern

Eastridge
Cutler Bay, FL
07.2022 - 08.2022
  • Helped staff members re-stock supplies and perform other administrative duties.
  • Participated in research to support goals and objectives of employer and assigned team.
  • Compiled, modeled and reported on data for staff members as directed.
  • Supported various program activities, assisting with administrative tasks.
  • Worked with team members to promote great customer service and pleasant work environment.
  • Assisted with event planning, support and execution of virtual and in-person engagements.

Volunteer

Cutler Bay Senior High School
Cutler Bay, Florida
10.2021 - 11.2021
  • Helped with prep, set up and breakdown of an event
  • Set up tables and chairs and unloaded necessary equipment to prepare for events.
  • Planned and executed fundraising strategies, bringing in over $500 in new funds.
  • Planned and executed a successful haunted house.

Education

Bachelor of Science -

Florida International University
Miami, FL
05-2028

High School Diploma -

Cutler Bay Senior High School
Cutler Bay, FL
06.2024

Skills

  • Verbal and Written Communication
  • Organized and Efficient
  • Positive attitude
  • Community Service
  • Fundraising Events
  • Friendly and outgoing
  • Conflict resolution
  • Activity Planning
  • Boundary Setting
  • Dependable and responsible
  • Customer service
  • Cash handling
  • Time management
  • Team collaboration
  • Equipment maintenance
  • Role modeling
  • Flexible schedule

Certification

  • Microsoft word certified

Languages

Spanish
Professional

Timeline

Shift Leader

Coldstone Creamery
06.2024 - Current

Volunteer

Eastridge at Cutler Bay
07.2023 - 08.2023

Intern

Eastridge
07.2022 - 08.2022

Volunteer

Cutler Bay Senior High School
10.2021 - 11.2021

Bachelor of Science -

Florida International University

High School Diploma -

Cutler Bay Senior High School

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Kaitlyn Respeto