Anya Jones
Franklinton,NC
Summary
Highly dedicated, hard working and resourceful with more than four years of experience in all aspects of non-profit fundraising, volunteer recruitment and retention and a proven record of organizational growth. Strong passion and experience in non profit services and strong knowledge of the effects of poverty, hunger and homelessness of children and their families.
Overview
7
7
years of professional experience
Work History
Patient Service Associate
Duke Orthopedics
Raleigh, NC
04.2023 - Current
- Greeted and provided assistance to patients upon arrival at the clinic.
- Assisted with patient check-in and registration by verifying insurance coverage, collecting co-payments, and scheduling follow-up appointments.
- Maintained accurate records of patient visits including diagnosis codes, treatments rendered, medications prescribed, lab results.
- Verified patients' insurance and payment methods during admissions or check-in processes.
Pharmacy Technician
CVS
Wake Forest, Nc
07.2020 - Current
- Collaborated with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Verified accuracy of medication labels before they were dispensed to customers.
- Managed filing of prescriptions, both electronically and manually.
Patient Access Representative
Avance Primary Care
Wake Forest, NC
03.2022 - 10.2023
- Greeted patients and visitors in a courteous and professional manner.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Verified insurance coverage for services provided by the facility.
- Collected co-pays and other payments from patients at time of service.
Patient Service Representative
Med Access Urgent Care
Youngsville, NC
11.2017 - 02.2019
- Greeted patients upon arrival and directed them to the appropriate area.
- Verified insurance information, collected payments, and scheduled appointments.
- Answered incoming calls in a professional manner.
- Maintained a clean and organized reception area.
- Processed referrals from primary care physicians to specialists for further treatment or evaluation.
Sales Associate
Belks Dept Store
Raleigh , NC
11.2018 - 08.2019
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Maintained up-to-date knowledge of store merchandise and policies.
- Demonstrated product features and benefits for customers' needs.
Customer Experience Coordinator
TJ Maxx, TJX Companies
Wake Forest, NC
10.2017 - 11.2018
- Provided exceptional customer service to ensure customer satisfaction.
- Developed and maintained positive relationships with customers.
- Assisted customers with product selection, ordering, returns, and refunds.
- Resolved customer complaints in a timely manner.
Cashier
Harris Teeter
Wake Forest, NC
09.2017 - 04.2018
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
Education
Associate of Science - Radiology
Wake Technical Community College
Raleigh, NC06-2020
GED -
Franklinton High School
Franklinton, NC06-2019
Skills
- Patient Greeting
- Basic Patient Care
- Medical Data Collection
- Insurance Billing
- Patient Service And Assistance
- Insurance Verifying
Affiliations
- I am the youth coordinator of The Help Center NC
- I have written and produced music
- I love sports
Timeline
Patient Service Associate
Duke Orthopedics
04.2023 - Current
Patient Access Representative
Avance Primary Care
03.2022 - 10.2023
Pharmacy Technician
CVS
07.2020 - Current
Sales Associate
Belks Dept Store
11.2018 - 08.2019
Patient Service Representative
Med Access Urgent Care
11.2017 - 02.2019
Customer Experience Coordinator
TJ Maxx, TJX Companies
10.2017 - 11.2018
Cashier
Harris Teeter
09.2017 - 04.2018
Associate of Science - Radiology
Wake Technical Community College
GED -
Franklinton High School