Tara Randels
Nashville,TN
Summary
Collaborative leader skilled in fostering an engaging and empowering work culture through effective partnership with colleagues. Proven ability to build and maintain strong relationships with diverse stakeholders in dynamic, fast-paced environments.
Overview
8
8
years of professional experience
Work History
Operations Manager
Helistar Aviation
03.2024 - Current
- Coordinate and manage daily flight schedules, ensuring optimal use of aircraft and crew
- Oversee the dispatch of flights, ensuring adherence to safety protocols
- Ensure all operations comply with aviation regulations, including FAA standards
- Lead and manage a team of pilots, ground crew, and administrative staff
- Collaborate with the sales and marketing teams to align operational capabilities with customer needs.
Bar Manager
Tontitown Winery
04.2022 - 04.2024
- Provided exceptional customer service to over 200 patrons nightly, maintaining a 4.7-star average rating
- Conducted comprehensive bar training sessions for new staff covering customer service, beverage preparation, and cash handling procedures
- Ensured compliance with all relevant laws including alcohol service regulations and health and safety standards
- Managed cash transactions including balancing the cash drawer and monitoring daily sales performance.
Case Manager
Summit Community Care
09.2021 - 05.2022
- Provided case management services for 60 children and adults, conducting monthly face-to-face interviews
- Fostered interdisciplinary relationships with health care professionals, social workers, and therapists to achieve treatment goals
- Developed individualized care plans, administered health risk assessment, and maintained weekly progress notes
- Demonstrated a strong commitment to maintaining HIPPA compliance and confidentiality in all aspects of case management.
Volunteer Coordinator
Ronald McDonald House Charities
08.2020 - 09.2021
- Promote volunteer opportunities through community outreach, social media, and partnerships with local organizations
- Build and maintain relationships with community organizations, schools, and businesses to support volunteer recruitment and engagement efforts
- Plan and execute volunteer appreciation events, recognition programs, and other initiatives to celebrate volunteer contributions
- Prepare regular reports on volunteer program metrics, including participation rates and feedback, for internal review.
Leadership Development Program Coordinator
New Life Ranch Summer Camp
01.2017 - 01.2019
- Facilitated conflict resolution and managed behavioral issues among campers and staff, employing a positive and constructive approach to foster cooperation and mutual respect
- Exemplified leadership, responsibility, and respect for others, serving as a role model for campers and staff members alike
- Directed the training, development, and supervision of camp counselor staff, conducting regular one-on-one sessions to deliver insightful feedback on areas of strength and opportunities for growth
- Proactively identified and implemented additional training initiatives to enhance staff performance and camper experiences
- Provided leadership and guidance to all campers and camp staff through a variety of games, crafts, sports, hiking and camping activities.
Education
Bachelor of Social Work -
University of Arkansas
Fayetteville, AR05.2021
Skills
- Communication
- Active listening
- Crisis intervention
- Boundaries and ethics
- Assessment and evaluation
- Documentation
- Problem solving
- Advocacy
- Customer Service
- Inventory Management
- Client Relationships
- Project management abilities
- Conflict Mediation
Internships & Volunteer
Housing and Urban Development Volunteer 2023
Potters House Student Mentor 2019-2022
Dress for Success Internship 2020
Washington County Drug Court Internship 2019
Timeline
Operations Manager
Helistar Aviation
03.2024 - Current
Bar Manager
Tontitown Winery
04.2022 - 04.2024
Case Manager
Summit Community Care
09.2021 - 05.2022
Volunteer Coordinator
Ronald McDonald House Charities
08.2020 - 09.2021
Leadership Development Program Coordinator
New Life Ranch Summer Camp
01.2017 - 01.2019
Bachelor of Social Work -
University of Arkansas
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