Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Estela Veas Bustamante

Hollywood

Summary

Experienced with team leadership, operational management, and customer service excellence. Utilizes strategic planning and problem-solving skills to enhance team productivity and service quality. Proven track record in driving results and ensuring team collaboration. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling, and customer service requirements. Known for reliability, effective communication, and delivering high-quality outcomes.


Overview

8
8
years of professional experience

Work History

Assistant Manager

Rainbow Stores
03.2021 - 05.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.

Sales Associate

Madrag Stores
01.2019 - 12.2020
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

ASSISTANT

Miami Dade Car Rental Logistics, Inc.
03.2016 - 12.2019
  • Removes trash from areas surrounding the office building.
  • Cleans offices and floor coverings.
  • Keeps bathrooms continuously clean.

Education

Bachelor of Arts - Teacher

University of Guayaquil
Ecuador
02-1990

High School - undefined

República del Ecuador

Skills

  • Team leadership
  • Decision-making
  • Problem-solving
  • Staff training and development
  • Multitasking Abilities
  • Organizational skills
  • Time management
  • Excellent Customer service

Languages

English
Spanish
Italian

Timeline

Assistant Manager

Rainbow Stores
03.2021 - 05.2024

Sales Associate

Madrag Stores
01.2019 - 12.2020

ASSISTANT

Miami Dade Car Rental Logistics, Inc.
03.2016 - 12.2019

High School - undefined

República del Ecuador

Bachelor of Arts - Teacher

University of Guayaquil

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