Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
CustomerServiceRepresentative

Robin Byars

Houston,TX

Summary

Proficient in my drive for success through effort and interpersonal skills. Comfortable in many different situations and many different people. Have been the lead for many different companies, from smaller businesses, to larger multi-unit apartment complexes. Willing and able to learn any new system or technology within any timeframe. Will help to build your company through good communication skills, teamwork, hard work, and leadership. I cannot wait to help transform your team and company.

Overview

9
9
years of professional experience

Work History

Regional Manager

BUW Human Hair Factory
Dallas, TX
01.2019 - Current
  • Created a thorough and organized scheduling system to keep establishment staffed at all times.
  • Responsible for staff readiness and new hire orientation/training.
  • Supervised staff to optimize brand expansion initiatives and productivity.
  • Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
  • Developed sales strategy based on research of consumer buying trends and market conditions.(I.E creating a new store front in which the most popular brands were accessible easily from within the store and outside the store, based on what consumers more readily purchased or inquired.)

Resident Relations Coordinator

CLEAR Property Management - ITV
07.2018 - 01.2019
  • Coordinating with maintenance was also my main objective to make sure everything was done in a timely manner.
  • Kept properties in compliance with local, state and federal regulations.
  • Worked closely with clients to facilitate appropriate loans, inspections, and credit reports.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports to my superior.

Community Director

LYND COMPANY
Beaumont, TX
01.2017 - 06.2018
  • Verified all employee information through extensive background research and provided training to all new employees.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Verified leasing contracts with residents and property ownership.
  • Verified information from residents and coordinated this information with the State Housing programs for proper placement and payments for said residents.
  • Responsible for inventory and creating specific spreadsheets to maintain proper supply of materials.
  • Oversaw facilities maintenance and repairs to improve resident quality of life.
  • Developed and implemented unique and engaging activities for residents.

Tenant Relations Supervisor

RENTAL SERVICES
Beaumont, TX
09.2015 - 11.2016
  • Lead the finance team within my department to maintain accurate documentation and payment from all clients.
  • Directed client relations coverage and customer flow to maintain active services.
  • Supported training for associates in areas of customer service and company standards, policies and procedures.
  • Responsible for all lease renewals and enforcing lease violations
  • Oversaw compliance with federal and state law as well as company policies and procedures.

Night Auditor

Holiday Inn
04.2015 - 09.2015


  • Investigated auditing discrepancies by reconciling cash drop and credit card transactions.

Store Manager

Max
03.2014 - 04.2015
  • Maximized sales through excellent customer service and employee training.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Managed inventory control, cash control, and store opening and closing procedures.

Store Manager/Loan Officer

Advance

Department Manager

Walmart

Technical Agent, SITEL, Customer service Manager

Walmart

Department Manager/Sales Associate

Walmart

Education

Lamar State College
01.2008 - 1 2009

Skills

CRMundefined

Additional Information

  • Willing to relocate to: Dallas, TX - Houston, , TX , Authorized to work in the US for any employer

Timeline

Regional Manager

BUW Human Hair Factory
01.2019 - Current

Resident Relations Coordinator

CLEAR Property Management - ITV
07.2018 - 01.2019

Community Director

LYND COMPANY
01.2017 - 06.2018

Tenant Relations Supervisor

RENTAL SERVICES
09.2015 - 11.2016

Night Auditor

Holiday Inn
04.2015 - 09.2015

Store Manager

Max
03.2014 - 04.2015

Lamar State College
01.2008 - 1 2009

Store Manager/Loan Officer

Advance

Department Manager

Walmart

Technical Agent, SITEL, Customer service Manager

Walmart

Department Manager/Sales Associate

Walmart

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Robin Byars