Dedicated customer service professional that consistently exceeds standards. Driven by providing guests an exceptional experience while focusing on time-management, organization, and attention to detail. Team player that motivates others through example and encouragement.
Overview
12
12
years of professional experience
Work History
Bartender/Server
The Phoenix Kitchen and Cocktails
10.2024 - Current
Kept bar presentable and well-stocked to meet customer needs.
Served high customer volumes during special events, nights, and weekends.
Contributed to a positive work environment through effective teamwork and communication with colleagues.
Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Bartender/Server
The Dancing Marlin
09.2017 - 09.2024
Caters to customer needs with knowledge of allergens and dietary needs
Knowledge of inventory on hand with ability to take note of what is needed
Performers opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
Assisted servers with specialty drinks orders by preparing on-demand items without delay.
Executes exceptional customer service skills
Keeps bar presentable and well-stocked to meet customer needs.
Bartender/Server
Bailey’s Bar & Grill
03.2016 - 06.2018
Practice proper cash handling skills
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Server/Bartender
Cactus Bar & Grill
06.2014 - 10.2017
Provide professional, friendly and engaging service during rush hours
Strong apprehension of rotating craft beers
Server
Fat Rosie's Taco And Tequila Bar
03.2016 - 11.2016
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Noted special patron requests and followed up with kitchen to confirm delivery.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Server
Fat Sam’s Bar & Grill
06.2013 - 04.2015
Ability to take down orders and verbally communicate with bartenders while calculating total cash owed in head on demand
Juggle order taking, maintaining tables and preparing kitchen orders when necessary