Steven Flores
Las Cruces
Summary
Energetic and detail-oriented with strong aptitude for problem-solving. Possesses foundational understanding of customer service and committed to delivering reliable and efficient solutions.
Overview
8
8
years of professional experience
Work History
Telecommunications Technician
Odyssey Communications
07.2018 - Current
- Installed and repaired network cabling, hardware and software to maximize operational efficiency.
- Collaborated with other technicians to troubleshoot and resolve technical issues.
- Managed and prioritized customer service requests to achieve prompt resolution.
- Provided training to customers to enhance use and understanding of network systems.
- Installed wiring, cabling and networking hardware on customer premises.
Sales Associate
Walmart
06.2017 - 07.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Facilitated timely product rotation, ensuring freshness and minimizing waste.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Sales Representative
Las Cruces Motorsports
11.2016 - 07.2017
- Negotiated purchase prices and explained sales, warranty, and optional products.
- Greeted customers on lot and in showroom to answer questions about brand and available inventory.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
Education
High School Diploma -
Mayfield High School
Las Cruces, NMSkills
- Fiber optic splicing
- Troubleshooting and resolution
- Wireless networking
- Network troubleshooting
- Customer service
Timeline
Telecommunications Technician
Odyssey Communications
07.2018 - Current
Sales Associate
Walmart
06.2017 - 07.2018
Sales Representative
Las Cruces Motorsports
11.2016 - 07.2017
High School Diploma -
Mayfield High School
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