Reta White
Kirbyville ,MO
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
39
39
years of professional experience
Work History
Manager
Schmoll Enterprises LLC Dba Grand Oaks Hotel
08.1998 - Current
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Formulated policies and procedures to streamline operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Supervisor
Computech
03.1993 - 07.1998
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Achieved results by working with staff to meet established targets.
- Maintained compliance with company policies, objectives, and communication goals.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
Manager
Schmoll Enterprises LLC Dba Edgewood Receptive
03.1984 - 02.1993
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Improved marketing to attract new customers and promote business.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Salem High School
Salem, MOSkills
- Staff Management
- Complex Problem-Solving
- Finance and Accounting Operations
- Strategic Planning
- Schedule Preparation
- Invoice Reconciliation
- Managing Files and Records
Timeline
Manager
Schmoll Enterprises LLC Dba Grand Oaks Hotel
08.1998 - Current
Supervisor
Computech
03.1993 - 07.1998
Manager
Schmoll Enterprises LLC Dba Edgewood Receptive
03.1984 - 02.1993
Salem High School
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