Reuben Pinto

• Greeted customers with a friendly and professional demeanor, ensuring a positive shopping experience.
• Operated the point-of-sale (POS) system to process transactions accurately, including handling cash, credit/debit card payments, and digital transactions.
• Assisted in maintaining an organized and clean checkout area, stocking supplies as needed.
• Promoted store loyalty programs and upsold products when appropriate, contributing to increased sales.
• Collaborated with team members and managers to resolve customer issues and meet store goals.

Key Achievements:

• Consistently recognized for maintaining a high level of accuracy in cash handling and transactions.
• Received positive customer feedback for outstanding service, contributing to a 15% increase in customer satisfaction ratings during tenure.

• Greeted and interacted with guests in a friendly, professional manner to ensure a positive dining experience.
• Took accurate food and beverage orders and ensured timely delivery to customers.
• Provided recommendations and answered questions regarding the menu, ingredients, and preparation methods.
• Worked efficiently with kitchen and bar staff to ensure smooth service.
• Maintained cleanliness and organization of dining area, including resetting tables and ensuring hygiene standards.

• Welcomed and seated guests promptly, providing an exceptional first impression of the restaurant.
• Managed reservations and waitlists using digital systems, ensuring accurate seating arrangements.
• Coordinated with servers and kitchen staff to manage guest flow and ensure smooth operations.
• Handled guest complaints or special requests with patience, professionalism, and efficiency.
• Maintained seating chart and adjusted for large parties, special events, or busy periods.

• Mixed and served alcoholic and non-alcoholic beverages according to recipes and customer preferences.
• Provided exceptional service to patrons by greeting them, taking orders, and delivering drinks in a timely manner.
• Monitored and replenished stock of liquor, garnishes, and other bar supplies to ensure smooth operations.
• Kept bar area clean, organized, and well-stocked, adhering to sanitation and health standards.
• Worked closely with servers and kitchen staff to ensure customer orders were fulfilled promptly and efficiently.
• Traveled to various states and countries to manage bar operations, ensuring consistent, high-quality service in diverse locations and settings.
• Assisted with planning and setting up event bars, ensuring the timely and efficient service of drinks, and managing inventory for large crowds.
• Ensured adherence to all legal and company policies regarding alcohol service, including checking IDs and maintaining the legal drinking age.