Rev. Kenneth Simpson
Cincinnati
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
10
10
years of professional experience
Work History
Store Manager
United Dairy Farmers
Cincinnati
05.2021 - Current
- Forecasted customer demand to set prices or credit terms for goods or services.
- Formed and sustained strategic relationships with clients.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
- Prepared staff work schedules and assigned team members to specific duties.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Assessed operational efficiency of the store's departments.
- Built customer confidence by actively listening to concerns and complaints and quickly resolving issues.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Recruited, trained and supervised new employees.
- Prepared monthly reports on sales figures, expenses, profits.
- Created weekly work schedules for store personnel.
- Updated and maintained store signage and displays.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
Assistant Manager
United Dairy Farmers
Cincinnati
07.2019 - 04.2021
- Implemented quality control measures to uphold company standards.
- Produced thorough, accurate and timely reports of project activities.
- Established processes for monitoring customer satisfaction levels.
- Monitored employee attendance records, timekeeping, and payroll information.
Telecommunications Supervisor
Hoxworth Blood Center
Cincinnati
04.2015 - 06.2019
- Ensured compliance with industry standards while managing telecom operations.
- Reviewed monthly invoices from vendors to ensure accurate billing rates were applied.
- Reviewed project drawings to perform installation activities according to specifications.
Education
High School Diploma -
Suda E. Butler High
Louisville, KY05-1974
Art/Biology
Kentucky State University
Frankfort, KY.Skills
- Inventory management
- Sales forecasting
- Customer relationship management
- Employee training
- Product quality control
- Team building
- Customer service
- Conflict resolution
- Operational efficiency
- Staff scheduling
- Store opening and closing procedures
- Delegating work
- Inventory oversight
- Loss prevention procedures
- Work Planning and Prioritization
- Program implementation
- Accurate money handling
Affiliations
Many years of experience in managing on a number of different jobs, which gives me insight with dealing businesses, people, and situations concerning business as a whole
I am currently Pastor of New Covenant Church here in Cincinnati
Timeline
Store Manager
United Dairy Farmers
05.2021 - Current
Assistant Manager
United Dairy Farmers
07.2019 - 04.2021
Telecommunications Supervisor
Hoxworth Blood Center
04.2015 - 06.2019
High School Diploma -
Suda E. Butler High
Art/Biology
Kentucky State University
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