Rey Alfaro
Houston
Summary
Compassionate Medical Assistant with a strong focus on patient-centered care and vital signs monitoring. Committed to ensuring HIPAA compliance and enhancing patient satisfaction through effective communication and reliable teamwork.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Md Anderson Medical Cancer Center
Houston, TX
10.2021 - Current
- Assisted in patient intake, ensuring accurate data entry and efficient workflow.
- Monitored and documented vital signs, contributing to comprehensive patient care.
- Coordinated appointments and follow-ups, enhancing patient satisfaction and compliance.
- Supported medical staff with administrative tasks, improving operational efficiency.
- Educated patients on treatment plans and medications, fostering understanding and adherence.
- Trained new staff on procedures and protocols, promoting consistency in care delivery.
- Streamlined supply inventory management, reducing waste and optimizing resource allocation.
- Obtained client medical history, medication information, symptoms, and allergies.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Medical Assistant
UT Physicians Cardiology
Houston, TX
11.2019 - 10.2021
- Implemented electronic health record updates, ensuring data accuracy and accessibility.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
Medical Assistant
UT Physicians Orthopedics Oncology
Houston, TX
07.2018 - 09.2019
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care.
- Enhanced patient care by meticulously recording vital signs and updating patient records.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Taught patients about medications, procedures, and care plan instructions.
Education
Medical Assistant -
Sanford Brown College
Houston, TX04-2012
High School Diploma -
North Shore Senior High School
Houston, TX08-2006
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Patient-focused care
- CPR
- Vital signs monitoring
- Direct patient care
- Reliable team player
- Fluent in [languages]Spanish
Certification
- CPR
Languages
Spanish
Native or Bilingual
Timeline
Medical Assistant
Md Anderson Medical Cancer Center
10.2021 - Current
Medical Assistant
UT Physicians Cardiology
11.2019 - 10.2021
Medical Assistant
UT Physicians Orthopedics Oncology
07.2018 - 09.2019
Medical Assistant -
Sanford Brown College
High School Diploma -
North Shore Senior High School