Amanda Pons
Miami Lakes,FL
Summary
Personable and patient with solid foundation in behavioral principles and therapeutic techniques. Knowledge of Applied Behavior Analysis (ABA) practices and data collection, with skills in implementing behavior intervention plans and documenting progress. Committed to making positive impact on clients' lives by fostering growth and development.
Overview
4
4
years of professional experience
1
1
Certification
Work History
RBT
12.2024 - Current
- Reduced challenging behaviors through the implementation of positive reinforcement strategies.
- Received ongoing supervision from Board Certified Behavior Analysts to refine professional skills and knowledge.
- Fostered strong relationships with clients'' families, fostering trust and open communication vital for successful outcomes.
- Supported families in understanding and applying behavioral strategies within the home environment.
- Adapted instructional methods according to each client''s learning style, maximizing progress towards goals.
Front Desk Receptionist
DENIS CORTEZ, MD
06.2024 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
Clinic Front Desk
My Family Physicians
12.2023 - 05.2024
- Managed patient check-ins, appointments, and inquiries with excellent customer service skills
- Handled billing and insurance verification for patients with attention to detail and accuracy
- Proficient with operating office equipment and electronic medical records systems
- Collaborated with healthcare providers to ensure smooth clinic operations and patient satisfaction
- Proficient in taking vital signs, performing injections, and collecting lab specimens
- Experienced in assisting with physical exams
- Ensured patient confidentiality and compliance with HIPAA regulations
- Utilized knowledge of medical terminology to accurately document patient information
- Organized and maintained medical records for a busy clinic environment
Clinic Front Desk
DHG
10.2022 - 12.2023
- Demonstrated strong customer service skills by greeting patients and scheduling appointments
- Managed patient inquiries and concerns effectively, ensuring a positive experience
- Collaborated with medical staff to maintain patient records and ensure smooth clinic operations
Home Health Aide
HHA
07.2020 - 11.2023
- Assisted with activities of daily living for elderly clients in their homes
- Provided companionship, meal preparation, and medication reminders
- Supported clients with mobility, hygiene, and transportation to medical appointments
- Collaborated with healthcare team to ensure highest quality of care for clients
Education
Certificate - RBT
BACB
Florida12-2024
High School -
Leto High School
07.2018
Skills
- Medical terminology
- Patient care
- Team collaboration
- Data collection
- HIPAA Compliance
- Social skills development
- Reinforcement strategies
- Behavior reduction strategies
- Prompting techniques
Languages
Spanish Native
English Advanced
Certification
- RBT - Registered Behavior Technician
Timeline
RBT
12.2024 - Current
Front Desk Receptionist
DENIS CORTEZ, MD
06.2024 - Current
Clinic Front Desk
My Family Physicians
12.2023 - 05.2024
Clinic Front Desk
DHG
10.2022 - 12.2023
Home Health Aide
HHA
07.2020 - 11.2023
Certificate - RBT
BACB
High School -
Leto High School