Rey Rivera
Zephyrhills,FL
Summary
Dynamic Supervisor at Prodigy Land Management, LLC, recognized for enhancing team productivity through effective training and mentoring. Leveraged strong decision-making and complex problem-solving skills to elevate customer satisfaction and streamline operations. Successfully managed diverse teams, fostering collaboration and promoting an inclusive environment while ensuring efficient workflow and equipment maintenance.
Overview
4
4
years of professional experience
Work History
Supervisor
Prodigy Land Management, LLC
10.2020 - 02.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Managed diverse team, promoting inclusive work environment that leveraged individual strengths.
- Improved customer satisfaction with prompt and courteous resolution of inquiries and complaints.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Evaluated customer needs and feedback to drive product and service improvements.
- Managed all equipment in Shop
- fixed equipment and vehicles for the company
- Weekly scheduling and organizing properties with priority and organization.
- In charge of hours for employees and submitting to HR
- In charge of hiring and training new employees.
Education
High School Diploma -
Maria Cadilla De Martinez Urban Comunidad De HS
Arecibo, Puerto Rico05-2008
Skills
- Training and mentoring
- Goal oriented
- Attention to detail
- Decision-making
- Complex Problem-solving
- Inventory control
- Team building
- Schedule development
- Expectation setting
- Task delegation
- Teamwork and collaboration
- Staff management
Languages
Spanish
Native or Bilingual
Timeline
Supervisor
Prodigy Land Management, LLC
10.2020 - 02.2025
High School Diploma -
Maria Cadilla De Martinez Urban Comunidad De HS
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