Reya Cormier
Mike Andersons
Saint Amant,LA
2
years of professional experience
Dynamic customer service professional with a proven track record at Mike Andersons, excelling in guest complaint resolution and effective multitasking. Adept at managing high-stress situations while ensuring accurate order processing and maintaining cleanliness. Recognized for creating welcoming environments and fostering positive dining experiences through patience and attention to detail.
Work History
Hostess
8 Months- Greeted guests promptly, creating welcoming first impressions and smooth dining-room flow.
- Managed waitlists and reservations, balancing seating assignments with restaurant capacity.
- Escorted parties to tables, accommodating special requests and accessibility needs.
- Answered incoming calls, relayed accurate reservation and dining information.
To Go Specialist
8 Months- Processed to-go orders accurately, ensuring correct items, modifications, and packaging for pickup.
- Coordinated with kitchen staff to verify ticket timing and maintain smooth order flow.
- Prepared takeout bags, utensils, condiments, and beverages to support complete guest orders.
- Communicated order updates clearly with guests, resolving issues and confirming special requests.
- Handled phone and in-person orders while entering details into POS system efficiently.
- Checked food presentation and order accuracy before release to support guest satisfaction.
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
Cashier/Cash Handler for Severs
8 Months- Processed cash, credit, and debit transactions accurately using POS system.
- Balanced register drawers and resolved cash discrepancies with attention to detail.
- Greeted customers and provided prompt checkout support in fast-paced environment.
- Verified prices, promotions, and product codes before completing sales.
- Handled bagging and merchandise handling carefully to protect purchased items.
Crew Member of Ice Cream Shop
1 Year- Prepared frozen custard orders accurately while following recipe and portion standards.
- Operated cash register and processed customer payments with speed and accuracy.
- Maintained clean service areas, restocked supplies, and followed food safety procedures.
- Greeted guests professionally and resolved order issues to support positive customer experience.
- Supported teammates during rush periods by prioritizing tasks and keeping service flow efficient.
- Worked front counter, drive-thru and other areas.
- Cleaned and maintained all areas of restaurant to promote clean image.
Education
- Architecture
Skills
Customer service
Effective multitasking
Patience and empathy
Phone etiquette
Cleaning and sanitation
Detail-oriented
Guest complaint resolution
Food running
Seating arrangements
Menu memorization
Timeline
Hostess
Mike Andersons
01.2026 - 09.2026Read More
To Go Specialist
Mike Andersons
01.2026 - 09.2026Read More
Cashier/Cash Handler for Severs
Mike Anderons
01.2026 - 09.2026Read More
Crew Member of Ice Cream Shop
Cades Frozen Custard
08.2024 - 08.2025Read More
Louisiana State University
from Architecture
Read More