Compassionate healthcare student with a background in a diverse range of healthcare practices. Performs above expectations efficiently, and seeks out opportunities to improve performance and team results. Experienced in delivering high-quality patient care, managing complex cases, and quick-learning abilities.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant
KAG Logistics
Wharton, NJ
10.2023 - 10.2025
Responded to customer issues to provide immediate resolution and improve retention.
Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Created spreadsheets in Microsoft Excel for record-keeping and reporting.
Processed and issued paychecks and earnings statements.
Managed timekeeping system and resolved any timecard discrepancies.
Recorded adjustments to previous pay-related errors.
Patient Care Representative
Asembia
Florham Park, NJ
06.2021 - 10.2023
Completed insurance verifications and claim forms for patient intake and processing.
Accessed programs and set up correct payment strategies based on patient means and needs.
Explained policies, procedures and services to patients.
Participated in weekly case conferences with members of the healthcare team for team goals.
Provided administrative support for patient care staff.
Troubleshot and resolved complex customer service issues to enhance patient experience.
Obtained patient address, insurance information, contact information and medical history.
Pharmacy Technician
CVS Pharmacy
Hackettstown, NJ
08.2019 - 09.2022
Teamed with peers, technicians and pharmacists to prioritize and complete orders.
Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
Provided education materials about medications to patients upon request.
Educated patients on medication usage, potential side effects excluding controlled medications and narcotics.
Implemented and followed pharmacy protocols for medication disposal and waste management.
Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
Immunization Specialist
CVS Healthcare
, New Jersey And Pennsylvania
01.2021 - 01.2022
Conducted assessments of patient's medical history, allergies, and current immunization status.
Observed strict safety measures, including checking medication dosages before administration to patients.
Educated the public regarding the COVID-19 vaccine.
Observed patients after immunizing with the vaccine.
Ensured proper handling, storage, and disposal of vaccines in accordance with protocols.
Developed educational materials about the benefits of vaccination for distribution at health fairs or clinics.
Attended conferences or seminars related to advances in vaccine technology or public health policy.
Education
Associate of Applied Science - Radiology/Sonography
County College of Morris
Randolph Township, NJ
06-2027
Associates of Business Administration - Change of Major
Warren County Community College
Washington, NJ
06-2023
High School Diploma -
Hackettstown High School
Hackettstown, NJ
06-2011
Skills
Insurance verification
Data entry
Problem-solving abilities
Healthcare ethics
Immunization administration
OSHA compliance
Clinical documentation
Certification
BLS AED CPR Certified (American Red Cross)
Immunizing Technician License (New Jersey Division of Consumers Affair)
Pharmacy Technician License (New Jersey Division of Consumers Affair)
Timeline
Administrative Assistant
KAG Logistics
10.2023 - 10.2025
Patient Care Representative
Asembia
06.2021 - 10.2023
Immunization Specialist
CVS Healthcare
01.2021 - 01.2022
Pharmacy Technician
CVS Pharmacy
08.2019 - 09.2022
Associate of Applied Science - Radiology/Sonography
County College of Morris
Associates of Business Administration - Change of Major
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