REYELLE MARQUEZ
North Las Vegas,NV
Summary
A position where my experience can contribute to your customers' satisfaction and your company's success.
Overview
11
11
years of professional experience
Work History
Charge Specialist Physician Practice
Banner Health
Tucson, Az
08.2019 - 07.2025
- Coordinated excel spreadsheets with medical charges for manual entry into Nextgen and RCX, ensuring accurate processing.
- Entered charges for medical tests (EKGs, PFTs) from Banner UMC Tucson and Banner UMC South Campus, facilitating timely billing.
- Reviewed orthopedic charges for accuracy before billing to insurance.
- Review charges that have been coded by our medical coders so they can get billed out and paid.
- Reviewed billed charges returned with errors to verify necessary updates for successful billing, including anesthesia modifier coding and patient record accuracy.
Service Center Specialist
Banner Health
Tucson, Arizona
08.2016 - 08.2019
- Helping with members benefits and explaining to them what they are eligible for.
- Handled incoming phone calls to assist members with inquiries.
- Assisted members with understanding benefits and eligibility.
- Updating new member demographics.
- Navigate systems to locate information they need whether it is prior authorizations or need help to fill a certain medication.
- Help customers find and locate Primary care doctors or any type of specialist that are in the area.
- Speaking to providers about account information claims, eligibility.
- Established connections with members to provide support and guidance in achieving their needs.
- Working with excel spreadsheets, coordinating travel arrangements for members, managing database.
Recruiter Coordinator
Afni
06.2014 - 08.2016
- Resolve employee issues.
- Facilitated positive experiences for employees and candidates through attentive listening and responsive action.
- Navigate systems to locate information on new hires.
- Build connections and trust with new hires.
- Review qualified candidates for open positions.
- Keep candidates' records up to date.
- Reviewed and streamlined screening and interview coordination processes, conducting face-to-face interviews.
- Negotiated compensation packages while ensuring candidates received timely updates throughout the hiring process.
- Acted as primary liaison for communication between staff and management.
Education
Graduate - General Studies
Desert View High School
Skills
- Excel
- Ms Word
- Outlook
- System navigation
- Web navigation
- Deadline management
- Attention to detail
- Customer support
- Multitasking
- Effective communication
- Adaptable to changing situations
- Organized
- Team player
Timeline
Charge Specialist Physician Practice
Banner Health
08.2019 - 07.2025
Service Center Specialist
Banner Health
08.2016 - 08.2019
Recruiter Coordinator
Afni
06.2014 - 08.2016
Graduate - General Studies
Desert View High School