Summary
Work History
Education
Skills
Timeline
Generic

Reyer Adams

Grand Rapids,MI

Summary

A dynamic and results-driven professional with a proven track record in customer service and marketing. At Applebee's Grill + Bar, consistently exceeded sales targets by fostering strong guest engagement and relationship management, adeptly multitasking in high-volume settings to ensure order accuracy and enhance dining experiences. Known for a strong focus on teamwork and customer satisfaction, adapting to changing needs through excellent communication. In the marketing realm, promoted upcoming concerts and events at The Intersection in Grand Rapids through targeted social media campaigns and in-person outreach, distributing marketing materials in high-traffic areas to drive awareness and ticket sales, and engaging with local communities to build excitement and grow the venue’s audience base. Supported the venue’s brand by maintaining a consistent, enthusiastic presence online and at live events.

Work History

Server

Applebee's Grill + Bar
  • Consistently ranked as the top seller of “Perfect Margaritas” company-wide, exceeding sales targets and supporting corporate promotional goals.
  • Recognized frequently by management for driving overall sales revenue.
  • Demonstrates strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Builds strong, friendly connections with guests to create memorable dining experiences, resulting in repeat visits, positive reviews, and increased customer loyalty.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.


Education

Bachelors In Progress - Communications

Grand Valley State University
Allendale, MI
08-2027

Skills

  • Exceptional customer service
  • Marketing skills
  • Personal connections
  • Sales expertise/techniques
  • Relationship management
  • Guest engagement
  • Strong work ethic
  • Information memorization
  • High volume environment
  • Team collaboration
  • Service prioritization
  • Performance improvement

Timeline

Server

Applebee's Grill + Bar

Bachelors In Progress - Communications

Grand Valley State University