Established Sales Executive gifted at lead generation and resolving customer issues. Engaging and personable and increasing business opportunities through consulting and needs analysis, sharp communication skills and dedication to customer service.
Overview
14
14
years of professional experience
Work History
Business Development Representative
Carefeed
Cincinnati, OH
07.2024 - 07.2026
Increased client base by identifying potential customers and initiating strategic outreach
Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
Expanded business through effective network development, identifying new, and prospective clients.
Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
Refined sales pitch techniques based on ongoing evaluation of results, continuously adapting and improving for optimal outcomes.
Developed knowledge of company products and services to make suggestions according to customer needs.
Met with customers to discuss and ascertain needs, tailor solutions and close deals.
Inbound Sales Representative
Nuvia Dental Implant Centers
Salt Lake City, UT
08.2025 - Current
Cultivated relationships with potential clients through effective communication and active listening.
Consistently met or exceeded assigned sales quotas while maintaining excellent customer satisfaction ratings.
Increased product knowledge through continuous training, resulting in improved sales performance.
Collaborated with team members to meet and exceed monthly sales targets consistently.
Memorized scripts to achieve easy conversational flow in interactions with potential customers.
Proactively reached out to potential clients who had expressed interest in our products or services but hadn't yet made a purchasing decision, nurturing those leads into closed deals.
Account Executive
Applied Technology Group
Little Rock, AR
09.2023 - 07.2024
My accomplishments here include learning cultivate new accounts within a complex industry, prospecting, creating new customer relationships, and developing new business
I also manage the entire sales cycle from introduction to close as well as manage existing business
Within existing business, I have found new opportunities and upsold
Day to day operations include, cold calling/prospecting, conducting discovery calls, presentations, building quotes, and closing business
I started this position in 09/2023 with five months to attain 25% of my quota
By month four (01/2024) I exceeded 100%
Built and strengthened relationships with new and existing accounts to drive revenue growth.
Strengthened customer relationships with proactive and collaborative approach to managing needs.
Manager/Director of Operations, Director of Sales
Silks Inc.
Center Ridge, AR
05.2022 - 09.2023
My accomplishments included effectively overseeing/managing employees and day to day operations
I also managed sales and coordinated meetings with customers on a weekly basis
I have also been able to increase company revenue by way of marketing on a weekly basis
My position involved wearing multiple hats, and in doing so, developing time management skills and efficiency.
Accomplished multiple tasks within established timeframes.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Senior Sales Executive
Patient Point
Little Rock, AR
09.2016 - 05.2022
My accomplishments include growing revenue yearly and exceeding sales quotas as well as meeting personal income goals yearly
In 2021 I was top producer and promoted to senior sales executive due to my consistency in meeting or exceeding sales quotas and exhibiting leadership behavior
I used consultative sales techniques to pinpoint customers' advertising needs and close on short-term and long-term sales contracts
I developed strong relationships with advertisers and negotiated pricing following established procedures
Created and presented media and advertising packages to prospective customers
Helped customers in determining design and layout of sold and spec ads
Developed sales leads and uncovered new business opportunities through prospecting and cold calling
Sold non-traditional advertising in niche publications, commercial publications, and digital platforms
Conducted market research to attract clients in new territories
Researched and customized service proposals for clients to meet requirements and set a profitable compensation scale
Played a key role in achieving and maintaining top client satisfaction and retention by ensuring accuracy of ads and listings
Built strong client relationships and provided high value-adding services, resulting in increased company market share
Made outbound calls to existing customers to upsell advertising packages
Listened attentively to client feedback and worked with the product development team to introduce new services
Managed full sales lifecycle for new accounts.
Shaped sales approaches to individual clients, facilitating relationships with customers.
Sales Representative & Takeover Manager
Vacation Tour & Travel
Conway, AR
02.2012 - 09.2016
Asked open-ended questions to better ascertain client needs and determine best international travel offerings
Responded to clients' questions, issues, and complaints and found appropriate solutions when needed
Promoted to take over manager which included taking over calls after the presentation was conducted, overcoming objections, and closing the sale
Displayed high-level expertise with vacation and timeshare sales techniques and industry regulations
Developed top-tier negotiating skills and turned customer objections into sales opportunities
Maintained client lead database and consistently updated information to keep data current
Mentored less-experienced coworkers in timeshare industry sales techniques and customer service practices
Helped customers navigate choices between services with support for questions such as terms, pricing and availability
Resolved issues efficiently and enhanced customer satisfaction ratings
Collaborated with clients to maintain relationships and provide customers with thorough support and guidance
Assessed client needs to determine and suggest relevant product solutions in alignment with client budgets and schedules.
Developed and delivered engaging sales presentations to convey product benefits.
Business Development Representative at Mississippi Department of Rehabilitation ServicesBusiness Development Representative at Mississippi Department of Rehabilitation Services