Alex Whieldon-Zhao
Tustin,CA
Summary
Results-oriented Business Development Representative with expertise in marketing, sales, and operations. Generated increased sales through effective customer consultation and relationship building. Delivered exceptional customer service by understanding client needs and leveraging strong communication and interpersonal skills.
Overview
17
17
years of professional experience
Work History
Business Development Representative
Open Sky Drone Shows
Salt Lake City, UT
01.2026 - 09.2026
- Developed strategic partnerships to expand client base and enhance service offerings.
- Managed client relationships, ensuring satisfaction and retention through effective communication.
- Conducted market research to identify emerging trends and customer needs.
- Created campaigns based off of market research to target potential leads when the best time would be to gain more clients
Behavior Technician
Discovery Health
Orange, CA
09.2025 - 02.2026
- Implemented individualized behavior intervention plans to promote skill development and emotional regulation.
- Assessed client progress and adjusted treatment strategies with multidisciplinary teams.
- Conducted data collection and analysis to measure effectiveness of interventions and inform decision-making.
Mental Health Worker
Aliso Ridge Behavioral Health
Aliso Viejo, CA
05.2024 - 09.2025
- Provided crisis intervention and support to individuals experiencing mental health challenges.
- Mentored junior staff on best practices in mental health support and crisis response.
- Assisted in developing individualized treatment plans in collaboration with clinical teams.
- Monitored client progress, documenting changes and reporting to healthcare professionals.
Commentator
Riot Games
Los Angeles, CA
01.2020 - 01.2024
- Provide entertaining and thrilling commentary on live events for viewers
- Crafted scripts for live and prerecorded segments, ensuring clarity and engagement
- Conducted in-depth research on topics, simplifying complex information for team understanding
Commentator
Super League Gaming
Santa Monica, CA
03.2018 - 08.2020
- Delivered live commentary for 7+ hours at events, enhancing viewer engagement and entertainment
- Researched players and statistics to ensure accuracy and depth in commentary for viewers
- Crafted scripts for prerecorded and live segments, contributing to seamless production flow
- Gained experience working in a studio environment in front of bright lights and cameras
Manager
Niko Niko Sushi
Rancho Santa Margarita, CA
09.2009 - 01.2020
- Worked in high-pressure environments to deliver excellent customer service
- Led team to enhance customer experience through engagement activities.
- Planned worker schedules to optimize team coverage and efficiency
- Assisted in resolving issues promptly to maintain efficient workflow.
Education
Bachelor of Science - Political Science
University of California, Irvine
Irvine, CA06-2014
Skills
- Leadership, Guest services, Communication skills, Restaurant experience, Time management, Customer service, Script development, Data Analysis, Public Speaking, Client Needs Assessment
- Time management
- Guest services
- Customer service
- Zoho CRM
- Active listening
- Analytical thinking
- Lead nurturing
- Account growth
- Social media strategy
- Sales Copywriting
- Data Analysis
- Public Speaking
- Client Needs Assessment
- Adobe Premiere Pro
- Google Drive
- Google Sheets
- CRM software
- Proposal development
- Restaurant experience
- Leadership
Timeline
Business Development Representative
Open Sky Drone Shows
01.2026 - 09.2026
Behavior Technician
Discovery Health
09.2025 - 02.2026
Mental Health Worker
Aliso Ridge Behavioral Health
05.2024 - 09.2025
Commentator
Riot Games
01.2020 - 01.2024
Commentator
Super League Gaming
03.2018 - 08.2020
Manager
Niko Niko Sushi
09.2009 - 01.2020
Bachelor of Science - Political Science
University of California, Irvine