Reyna Monroy
Ontario,CA
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
2
2
years of professional experience
Work History
Medical Assistant
Dr. Jan David Tepper Foot And Ankle Center
07.2022 - 10.2022
- Completed EKGs and other tests based on patient presentation in office.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Verified patient insurance coverage and collected required co-payments.
Medical Assistant
Med Diet Weight Loss Clinic
05.2022 - 07.2022
- Measured patient pulse oximetry.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Reduced patient anxiety with compassionate communication and thorough pre-injection assessments.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Prepared medications in blister packs to provide safe and convenient way to take prescribed medication.
Medical Assistant
West Dermatology
10.2020 - 05.2022
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Called and faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
Education
High School Diploma -
Glen A. Wilson High School
Hacienda Heights, CA05.2014
Certified Clinical And Administrative Assistant - Medical Assisting
San Joaquin Valley College
Ontario, CA06.2019
Skills
- Inventory Management
- Phlebotomy
- Procedure Assistance
- Data Entry
- Payment Collection
- HIPAA Compliance
- Patient Scheduling
- Companionship and emotional support
- EMR / EHR
- Maintaining confidentiality
- Equipment Sterilization
- Wound care specialist
- Specimens collection and processing
Accomplishments
- Collaborated with team of Isaiah's Rock Non- Denominational in the development of making a difference for those needing food, shelter, and mercy.
Timeline
Medical Assistant
Dr. Jan David Tepper Foot And Ankle Center
07.2022 - 10.2022
Medical Assistant
Med Diet Weight Loss Clinic
05.2022 - 07.2022
Medical Assistant
West Dermatology
10.2020 - 05.2022
High School Diploma -
Glen A. Wilson High School
Certified Clinical And Administrative Assistant - Medical Assisting
San Joaquin Valley College
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