Dedicated service advocate with strong decision-making and complaint handling skills. Committed to enhancing guest experiences through effective communication and problem-solving.
Work History
Service Advocate
9 Months
Target | 11.2025 - Current
Greet and assist guests with POS transactions at checkout efficiently.
Support guests inquiries and solve issues to improve guest trust and provide an exceptional experience.
Resolve returns, exchanges, and additional transactions to support guests satisfaction.
Associate Team Leader
3 Years 5 Months
Whole Foods Market | 04.2020 - 09.2023
Led team in daily operations, ensuring compliance with health and safety standards.
Trained and mentored new associates on product knowledge and customer service best practices.
Coordinated inventory management processes to optimize stock availability and reduce waste.
Implemented visual merchandising strategies to enhance store presentation and drive sales.