Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Reyna Ramirez Contreras

Tyler,TX

Summary

I’m Reyna!

I have a long history of working in the food industry, specifically being a server and bartender. I love meeting new people and forming connections with my guests. In my previous job, outside of work hours, I participated in catering events ran by the same people who owned the restaurant I was currently employed by.

I always study my menus and give guests the best service I can.

Overview

3
3
years of professional experience
2023
2023
years of post-secondary education

Work History

Server

Twelve
Tyler, Tx
07.2025 - 12.2025
  • Trained new servers on restaurant policies, procedures, and best practices.
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Assisted in training new servers.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Explained menu items, describing ingredients and cooking methods upon request.

Server/Bartender

DonBenitos
Tyler, TX
03.2023 - 06.2025
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Took orders from customers accurately and in a timely manner.
  • Maintained cleanliness and organization of dining area throughout shifts.
  • Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions, and recommended specials to increase profits.

Host

Texas Roadhouse
Tyler, Texas
10.2022 - 01.2023
  • Greeted guests warmly upon arrival to create a welcoming atmosphere.
  • Managed guest reservations and seating arrangements efficiently during peak hours.
  • Maintained cleanliness and organization of the front-of-house area at all times.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Took reservations over phone and in person.
  • Assisted other departments when needed such as bussing tables or delivering food orders.

Education

Troup High School
Troup, TX

Skills

  • Customer service
  • Menu knowledge
  • Time management
  • Customer relationship management
  • Conflict resolution
  • Attention to detail
  • Problem solving
  • Enthusiastic engagement
  • Foreign language proficiency

Languages

English
Full Professional
Spanish
Professional

Affiliations

  • Attend school
  • Friend and family oriented
  • Participate in charity

Timeline

Server

Twelve
07.2025 - 12.2025

Server/Bartender

DonBenitos
03.2023 - 06.2025

Host

Texas Roadhouse
10.2022 - 01.2023

Troup High School
Reyna Ramirez Contreras