Summary
Work History
Education
Skills
Timeline
Generic

Reyna Reyna

Brownsville,TX

Summary

Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks.

Seasoned retail sales associate with strong background in customer service and sales. Skilled at meeting customer needs, optimizing product displays, and driving sales growth. Demonstrated ability to build positive relationships with customers, resulting in repeat business and increased loyalty. Past roles have resulted in significant improvements in store performance through proactive initiatives.

Work History

Retail Sales Associate

Beach Club inc
South Padre Island, TX
05.2024 - 08.2024
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Handled customer complaints in a professional manner.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Used product knowledge to suggest items to match client needs.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Created price tags and merchandise signs for new items.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Calculated pricing, applied discounts, and collected payments to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.

Retail Sales Associate

Surfs Up
South Padre Island, Texas
03.2024 - 08.2024
  • Assisted customers with finding the right product for their needs.
  • Provided product information and answered customer questions.
  • Demonstrated knowledge of store products and services.
  • Greeted customers upon entering the store and provided assistance.
  • Stocked shelves with merchandise according to company standards.
  • Organized displays to attract customers and promote sales.
  • Tracked inventory levels throughout the day and restocked items as needed.
  • Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
  • Processed returned merchandise according to company policies.
  • Completed transactions in an efficient manner while providing excellent customer service.
  • Operated point-of-sale systems accurately to process payments from customers.
  • Handled customer complaints in a professional manner.
  • Offered suggestions for additional items that may be of interest to customers.
  • Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
  • Promoted special offers and discounts to encourage additional purchases.
  • Inspected purchased items for defects before handing them over to customers.
  • Reported any discrepancies in inventory counts or pricing issues promptly.
  • Kept informed about new products arriving at the store on a regular basis.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Created price tags and merchandise signs for new items.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Monitored and maintained the cleanliness and organization of the sales floor and stock areas.
  • Adhered to loss prevention policies, identifying and reporting potential security issues.
  • Offered gift wrapping services during holiday seasons, enhancing customer satisfaction.
  • Greeted customers to determine wants or needs.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Maintained knowledge of sales and promotions, return policies and security practices.

Education

GED -

Hanna Early College High School
Brownsville, TX
06-2020

Skills

  • Display Setup
  • Department reset
  • Regulatory Compliance
  • Money Handling
  • Loss Prevention
  • Customer Service
  • Flexible Schedule
  • Point of sale operation
  • Point of sale systems
  • Sales Goals Attainment
  • Fitting room maintenance
  • Teamwork and Collaboration
  • Store maintenance
  • Retail Sales
  • Point of sale system
  • FLUENT IN [LANGUAGE]
  • Positive and professional
  • Customer Needs Assessment
  • Store Opening and Closing
  • Retail merchandising expertise
  • Stocking and Receiving
  • Stock replenishment
  • Display building
  • Teamwork
  • Customer Assistance

Timeline

Retail Sales Associate

Beach Club inc
05.2024 - 08.2024

Retail Sales Associate

Surfs Up
03.2024 - 08.2024

GED -

Hanna Early College High School
Reyna Reyna