Reyna Trejo
Pomona,CA
Summary
Im a single mother looking for a full time or part time job and will be available for weekends and holidays. I will be a employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Retail Sales Associate
Forever 21
Montclair, California
03.2023 - 05.2025
- Assisted customers in selecting trendy apparel and accessories.
- Maintained visual merchandising standards to enhance store presentation.
- Provided exceptional customer service by addressing inquiries and concerns.
- Trained new associates on sales techniques and store policies.
- Monitored sales floor for cleanliness and organized merchandise displays.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Assisted customers with finding the right product for their needs.
Sales Associate
Big Lots
Covina, CA
08.2015 - 08.2017
- Provided accurate product information and updated details on sales and promotions.
- Established strong rapport with customers through personalized interactions.
- Cultivated relationships with peers and upper management to enhance team performance.
- Responded to incoming calls, delivering information about store offerings and services.
Sales Associate
Mervyn's
Covina, CA
01.2006 - 01.2007
- Helped customers find specific products, answered questions and offered product advice.
- Engaged customers in friendly, professional dialogue to determine needs.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Education
High School Diploma -
Northview
Covina, CA06.1998
Skills
- Customer Needs Assessment
- Stocking and Receiving
- Teamwork and Collaboration
- Stockroom Upkeep
- Flexible Schedule
- Customer Service
- Listening Skills
- Excellent Communication Skills
- Outgoing Personality
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Retail Sales Associate
Forever 21
03.2023 - 05.2025
Sales Associate
Big Lots
08.2015 - 08.2017
Sales Associate
Mervyn's
01.2006 - 01.2007
High School Diploma -
Northview