Celynet Rodriguez
Brooklyn
Summary
Dynamic server with a strong work ethic and exceptional customer service skills, honed at Union Square Hospitality Group. Proven ability to enhance guest engagement and satisfaction through personalized service and effective sales techniques. Recognized for maintaining cleanliness standards and fostering warm relationships with regular customers in high-pressure environments.
Overview
2
2
years of professional experience
Work History
Server
Union Square Hospitality Group
03.2023 - 02.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
Stuyvesant High School
The Bronx, NY05.2016
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Cleanliness standards
- Service prioritization
- Sales expertise
- Sales techniques
Languages
Spanish
Native or Bilingual
Timeline
Server
Union Square Hospitality Group
03.2023 - 02.2025
Stuyvesant High School
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