Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
Generic

Reynaldo Fernandez

Yorktown,VA

Summary

Document Control Specialist experienced in storing, managing and maintaining company and project documents while ensuring accuracy and quality. Process documents for revision and approval, organize documents from conception to distribution and filing and create systems to be used to train staff on document control processes. Growth mindset and willing to help team move business forward with any task.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Knowledge Management Specialist

USAF
01.2017 - Current
  • Improved knowledge sharing by implementing a comprehensive knowledge management strategy.
  • Streamlined the information retrieval process for more efficient decision-making by organizing and cataloging company documents.
  • Enhanced collaboration within teams by facilitating cross-functional workshops and training sessions on effective knowledge sharing practices.
  • Boosted employee satisfaction with simplified access to critical resources through the development of an intuitive internal knowledge portal.
  • Reduced time spent searching for essential information by creating a user-friendly taxonomy system for company data storage.
  • Facilitated smoother transitions during employee turnover periods, implementing standardized procedures for proper documentation and handover of key responsibilities.
  • Bolstered innovation within the organization, establishing a centralized repository for ideas submission and evaluation from all team members.
  • Fostered stronger relationships between distributed teams by implementing collaborative tools like wikis, discussion forums, and video conferencing platforms.
  • Identified areas for process improvement, gathering feedback from end-users on system usability and incorporating their suggestions into future enhancements.
  • Protected company intellectual property, implementing robust security measures to safeguard sensitive information from unauthorized access or misuse.
  • Managed regulatory requirements and audit support needs by completing and submitting accurate paperwork.

Content Developer

USAF
01.2017 - Current
  • Enhanced user experience by developing engaging and relevant content for various digital platforms.
  • Increased website traffic by consistently creating search engine optimized articles and blog posts.
  • Collaborated with marketing team to develop targeted content for email campaigns, resulting in higher open rates and conversions.
  • Streamlined the content creation process by implementing a content management system, improving overall efficiency.
  • Developed educational materials to support product training initiatives, leading to increased customer satisfaction scores.
  • Managed social media accounts, crafting engaging posts that enhanced brand visibility and attracted new followers.
  • Worked closely with designers to create visually appealing graphics that complemented written content, improving audience engagement.
  • Edited and proofread colleagues' work to maintain high-quality standards across all published materials.
  • Updated existing content regularly to keep information current and maximize its effectiveness over time.
  • Contributed to the development of company newsletters, effectively communicating important updates and announcements to subscribers.
  • Provided constructive feedback during peer review sessions, assisting colleagues in refining their work for maximum impact.

Education

High School Diploma -

East Side High School
Newark, NJ
06.2013

Skills

  • Collaboration and Teamwork
  • Business Process Improvement
  • Strong Analytical Skills
  • Project Management Experience
  • Training and Development
  • Problem Solving Aptitude
  • Information Organization Techniques
  • Information Security Awareness
  • User Experience Design
  • Customer Service Orientation
  • Continuous Learning Mindset
  • Cross-functional Coordination
  • Microsoft Excel & PowerPoint
  • Microsoft SharePoint Online

Accomplishments

  • Overhauled contracting team's $150 million dollar acquisition portfolio by redesigning and restructuring a government purchase database, facilitating 1,100 transactions allocating $20 million in support of 22 joint organizations.
  • Managed the collection of asset data of an Air Force Base's $190 million network. These efforts eliminated over 300,000 network threats, securing a passing Cyber Readiness Inspection.

Affiliations

  • USAF

Certification

  • Green Belt trained, Lean Six Sigma - 2 months

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Knowledge Management Specialist

USAF
01.2017 - Current

Content Developer

USAF
01.2017 - Current

High School Diploma -

East Side High School

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Reynaldo Fernandez