Reynaldo Gutierrez
Cicero,IL
Summary
Results-driven Field Manager with 7 years of wide-ranging experience managing project teams at remote customer sites. Versatile team player and inspiring leader accustomed to juggling multiple projects simultaneously and closing out each profitably while exceeding customer expectations. Mobilizer of field teams in various industries with heavy construction focus.
Overview
6
6
years of professional experience
Work History
Area Field Manager
U-Haul International
Des Plaines, IL
01.2018 - 05.2024
- Collaborated with other departments to ensure efficient operations across the organization.
- Resolved customer complaints promptly and professionally while adhering to company policies and procedures.
- Prepared detailed reports on sales activities such as number of leads generated per month.
- Analyzed financial data including budgets, expenses, revenues, identifying areas of improvement.
- Evaluated effectiveness of current sales processes and procedures; recommended modifications where necessary.
- Investigated customer complaints and disputes; resolved issues amicably while maintaining customer satisfaction levels.
- Monitored customer service levels, ensuring that all customers were satisfied with the product or services provided.
Education
High School Diploma -
Morton High School
Cicero, IL06-2010
Skills
- Partnership Development
- P&L analysis
- Training and coaching
- Staff Development
Timeline
Area Field Manager
U-Haul International
01.2018 - 05.2024
High School Diploma -
Morton High School
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