Summary
Overview
Work History
Education
Skills
Timeline
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Reyna Noemi Gonzalez Lopez

Washington,DC

Summary

Forward-thinking professional offering more than 10 years of experience working in fast-paced kitchens. Skilled at staying focused and productive in high-stress situations and maintaining calmness in busy times.


Talented kitchen leader and team motivator successful at maintaining staff focus and productivity in high-volume, fast-paced operations. Experienced with latin cuisine, sourcing ingredients, controlling budgets and boosting restaurant profiles.

Overview

7
7
years of professional experience

Work History

Cook Shift Leader

Cafe Citron
02.2023 - Current
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.

Food Runner

DLeña
08.2022 - 02.2023
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.

Cook Shift Leader

Melange
11.2021 - 01.2023
  • Enhanced customer satisfaction by consistently delivering high-quality meals in a timely manner.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Utilized expert knowledge of various cooking techniques to prepare diverse dishes that met or exceeded guest expectations.
  • Streamlined food preparation tasks for more efficient service during peak hours.

Busser

Osteria Morini
04.2022 - 11.2022
  • Enhanced customer satisfaction by maintaining a clean and organized dining area.
  • Assisted servers in providing efficient service for improved guest experiences.
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Reduced wait times for tables by quickly clearing and resetting them after guests departed.
  • Anticipated server needs, proactively refilling water glasses and removing empty plates from tables.

Human Resources Assistant

Capesa
01.2021 - 09.2021
  • Improved employee satisfaction by developing and implementing new HR policies and procedures.
  • Streamlined the recruitment process for efficiency, reducing time-to-fill job vacancies.
  • Enhanced onboarding experience for new hires by creating comprehensive orientation materials and training programs.
  • Developed strong relationships with employees through consistent communication and support, leading to increased retention rates.

Manager's Assistant

Panda Express Restaurant Group
04.2017 - 07.2020
  • Hiring and training new kitchen staff
  • Developing and overseeing menus and recipes
  • Monitoring food quality and safety standards
  • Managing kitchen inventory and ordering supplies
  • Ensuring compliance with health and safety regulations
  • Maintaining kitchen equipment and appliances
  • Planning and scheduling kitchen staff shifts

Education

High School Diploma -

Liseo Mixto En Computacion Rotterdam
Guatemala, Gutemala.
11.2019

Instituto Nacional Marroquin Rojas
Guatemala, Guatemala
01.2013

Escuela Rural Mixta Jardines De San Juan
Guatemala, Guatemala
11.2009

Skills

  • Waste Reduction
  • Kitchen Management
  • Meal Preparation
  • Food Safety
  • Food Delivery
  • Order Verification
  • Kitchen Support
  • Regulatory Compliance

Timeline

Cook Shift Leader

Cafe Citron
02.2023 - Current

Food Runner

DLeña
08.2022 - 02.2023

Busser

Osteria Morini
04.2022 - 11.2022

Cook Shift Leader

Melange
11.2021 - 01.2023

Human Resources Assistant

Capesa
01.2021 - 09.2021

Manager's Assistant

Panda Express Restaurant Group
04.2017 - 07.2020

High School Diploma -

Liseo Mixto En Computacion Rotterdam

Instituto Nacional Marroquin Rojas

Escuela Rural Mixta Jardines De San Juan
Reyna Noemi Gonzalez Lopez