Reynaud Field
Compass Group (UNC-Charlotte)
Charlotte
19
years of professional experience
Customer Service Professional with extensive experience enhancing customer satisfaction and promoting brand loyalty. Delivered revenue growth through effective sales strategies and team collaboration, consistently achieving targets while upholding high standards. Fostered operational efficiency with strong communication and problem-solving skills.
Work History
Sales Associate Supervisor
9 Months- Supervised daily operations, ensuring team adherence to company policies and procedures.
- Implemented inventory management systems, optimizing stock levels and reducing shrinkage.
- Developed promotional displays, increasing product visibility and driving sales during peak seasons.
- Resolved customer inquiries and complaints effectively, maintaining high satisfaction levels and fostering loyalty.
- Trained and mentored new sales associates, enhancing team performance and customer service skills.
Multiple Jobs
4 Years 11 Months- Cashier/Stocker- Checking out customers, stocking shelves and providing premium customer service in a retail convenient store environment.
- Oversaw daily store operations to ensure efficient workflows. - Helping to run the day-to-day operations of store, while overseeing student workers. Also, signing for and receiving incoming product. Consulting with vendors on what product does/doesn’t sell to better forecast future orders. Being involved in weekly inventory to also assess product movement. Abilities currently being trained on are product ordering, scheduling of workers and invoice entry.
- Contributed to the launch and operation of a cashier-less retail experience, collaborating with Amazon and Compass Group at the University of North Carolina- Charlotte, one of the few implementations in a U.S. college.
Multiple Jobs
2 Years 8 Months- Checked out customers, ensuring efficient transactions and delivering exceptional customer service.
- Stocked and assessed freshness of produce inventory, enhancing customer satisfaction through quality assurance.
- Processed and cut meat for display on the sales floor.
Meat Cutter
1 Year 3 Months- Processed and cut meat for display on the sales floor.
- Operated band saws and knives for precise meat cutting and preparation.
- Ensured compliance with food safety standards and proper sanitation procedures.
- Managed inventory levels, maintaining freshness and quality of meat products.
Bakery/Deli Clerk
1 Year 4 Months- Baked bread, cookies, doughnuts, and assorted pastries. Rotated product and decorated cakes. Provided premium customer service.
- Deli- Cut lunch meat and cheese, processed chicken for roaster/fryer/oven, processed other hot and cold items for the deli case and served customers. Served as Closing Supervisor, ensuring the deli was clean and ready for the morning crew while supervising closing associates. Provided premium customer service.
- Operated deli equipment to prepare fresh meats and cheeses for customer orders.
- Assisted customers with product selections, ensuring exceptional service and satisfaction.
- Maintained cleanliness and organization of bakery and deli areas, adhering to health standards.
Demo Clerk/Cashier
6 Years 9 Months- Checked out customers and delivered exceptional customer service.
- Cooked and demonstrated recipes for customer tastings, offering alternative preparation methods to accommodate dietary preferences while ensuring outstanding customer service.
Education
- Journalism
All forms of journalism, mostly focusing on Radio/TV.
Skills
Sales Performance
Sales strategy
Product Knowledge
Staff oversight
Excellent Customer Service
Quick learner
Friendly and Professional
Interests
Love to attend sporting events
movies and concerts. Work out to better my life. Enjoy the company of my wife
family and friends.
Timeline
Sales Associate Supervisor
World Market
10.2025 - CurrentRead More
Multiple Jobs
Compass Group (UNC-Charlotte)
08.2021 - CurrentRead More
Multiple Jobs
Publix
10.2017 - 06.2020Read More
Meat Cutter
Winn Dixie
07.2016 - 10.2017Read More
Bakery/Deli Clerk
Fred Meyer
09.2014 - 01.2016Read More
Demo Clerk/Cashier
Publix
10.2007 - 07.2014Read More
South Eugene High School
Read More
Lane Community College
from Journalism
Read More