Pragmatic leader with integrity and commitment to excellence. Bilingual Residential Program Manager maintaining harmonious relations and treating both staff and residents with dignity and respect.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
2
2
Languages
Work History
Program Manager
Ambitions Of Washington
Tacoma , WA
07.2021 - 04.2023
Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
Coordinated individual referrals to obtain community services, advocate for client needs and resolve roadblocks.
Developed and implemented training programs for staff.
Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Coordinated services and therapy for residents and managed attendance for scheduled appointments.
Communicated regularly with guardians of residents, answering questions and addressing concerns.
Provided leadership, guidance and support to staff members.
Implemented strategies to increase public awareness of social and community service programs.
Program Coordinator
Ambitions Of Washington
Tacoma, WA
01.2013 - 07.2021
Designed program implementation and maintenance plan.
Provided ongoing direction and leadership for program operations.
Scheduled and supervised staff meetings to discuss new ideas and update participants on program details.
Organized and managed program development from conception through successful execution.
Conducted daily inspections of building for security purposes and identified issues requiring immediate resolution.
Analyzed trends and data to inform decision-making and program development.
Developed and implemented training programs for staff.
Education
Associate of Science - Applied Science in Nursing
Philippine Paramedical And Technical School
Cagayan De Oro City, Philippines
09.2010 - 09.2012
Architecture Drafting And Design - Architecture Drafting And Design
University Of Science And Technology
Cagayan De Oro, City
06.2000 - 03.2004
Skills
High performance standards
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Timeline
Program Manager
Ambitions Of Washington
07.2021 - 04.2023
Program Coordinator
Ambitions Of Washington
01.2013 - 07.2021
Associate of Science - Applied Science in Nursing
Philippine Paramedical And Technical School
09.2010 - 09.2012
Architecture Drafting And Design - Architecture Drafting And Design
University Of Science And Technology
06.2000 - 03.2004
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