Reza Sabba
Encinitas,CA
Summary
Dynamic and seasoned sales professional with 16yeas of extensive experience at a leading auto dealership in San Jose seeking to leverage my expertise in a vibrant, face-to-face sales/customer service role in San Diego County. Having honed my skills in a high-paced dealership environment, I excel in creating meaningful customer interaction and delivering exceptional result. Eager to transition from desk-oriented role to more active, on-the-ground position, I bring a track record of surpassing sales targets and fostering long-term client relationships. My passion for engaging directly with clients, coupled with my proven activity ability to accept and thrive in varied sales environment, makes me an ideal candidate for a position that values customer engagement, energetic salesmanship, and a hands-on approach.
Overview
35
35
years of professional experience
Work History
Professional Sales Consultant
Stevens Creek Chevrolet
San Jose , CA
02.2007 - 01.2024
- Assisted incoming customers in understanding how our Vehicle (Cars, SUVs, Trucks) could meet their needs effectively.
- Tried with every customer to evaluate the base of their needs, likes, and affordability in order to direct them to proper vehicle that they would like.
- Maintained up-to-date knowledge of products and services offered by the company.
- Ensured all necessary paperwork was completed accurately prior to finalizing any sale.
- Provided ongoing support for existing customers as required throughout the year.
- Conferred with management to offer feedback on operations and promotions based on customer preferences and purchasing habits.
- Generated reports that tracked sales performance against targets set by management team.
- Attended regular training sessions focused on developing professional selling skillset.
- Identified opportunities for improvement in current processes related to sales activities.
- Utilized CRM software to track leads, manage accounts, and update customer information as needed.
Senior Principal System Engineer
CIENA Corporation
San Jose, CA
10.2001 - 04.2003
- As Principal engineer provided system design and drafted requirements for many features such as Virtual Concatenation (using VC, GFP, and LCAS for High and Low Order signals of SONET and SDH in order to carry data over SONET/SDH efficiently)
- Provided technical advice and guidance to staff on complex operational issues.
Senior System Software Engineer (Team Leader)
NEC America INC.
Dallas, TX
05.1989 - 10.1997
- Ensured compliance with industry standards while designing system architectures.
- Provided technical guidance to junior team members in areas such as coding best practices and problem resolution.
- Scheduled ongoing performance quality assurance checks for software applications and automated performance test scripts.
- Recorded systems information and documented design specifications and installation instructions.
- Conducted full lifecycle software development from planning to deployment and maintenance.
- Tested, debugged, and modified existing software components to ensure optimal performance.
- Maintained high quality standards by conducting code reviews and unit tests.
- Actively participated in requirement gathering sessions with stakeholders from various departments.
- Participated in user acceptance testing activities throughout the product lifecycle cycle.
- Provided status updates to keep upper management informed and to reach goals.
Education
Master of Science - Computer And Information Sciences
North Texas State University
Denton06-1981
Skills
- Client Service
- Client Relationship Management
- Client Retention
- Customer Retention
- Policy Management Expertise
- Full-Cycle Sales Process
- Effective Customer Upselling
Accomplishments
- Have earned Mark of Excellence Award from Chevrolet for 11 years. A Ring with 10 Diamond on it.
Timeline
Professional Sales Consultant
Stevens Creek Chevrolet
02.2007 - 01.2024
Senior Principal System Engineer
CIENA Corporation
10.2001 - 04.2003
Senior System Software Engineer (Team Leader)
NEC America INC.
05.1989 - 10.1997
Master of Science - Computer And Information Sciences
North Texas State University
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