R. Feleesia Clay
Avon,Indiana
Summary
Qualified Front Office Coordinator with 5 years of experience in Open Dental. Offering considerable knowledge of Sara and EDS.
Successful at managing administrative task while greeting in person patients with friendly customer service.
Overview
7
7
years of professional experience
Work History
Business Associate
Mortenson Dental Partners-Kids Dentistree
01.2019 - Current
- Answer the telephone in a timely and professional manner.
- Verify insurance and communicate with staff and patients
- Communicate and note all financial obligations for the patient.
- Receive payment and credit all accounts properly.
- Follow scheduling guidelines to ensure manageable and profitable schedule.
- Send claims daily and work on claims to make sure they are processed in a timely manner.
- Run end of day report and make bank deposits.
Front Office Assistant
Bailey Family Dental
07.2018 - 12.2018
- Maintained a clean, organized, and welcoming reception area to create a positive first impression for patients.
- Answered the telephone in a timely and professional manner
- Developed dental insurance knowledge
Special Education Assistant
Avon School Corporation
07.2017 - 06.2018
- Enhanced student learning by adapting instructional strategies to individual needs.
- Collaborated with teachers and other support staff in developing inclusive classroom environments.
- Assisted students in achieving academic goals by providing one-on-one support and small group instruction.
- Improved student behavior by implementing positive reinforcement techniques and behavior management plans.
Education
GED -
Bendavis University
Indianapolis, IN06.2012
Skills
- Customer Service
- Schedule Coordination
- Insurance Verification
- Office Organization
- Patient Relations
- Administrative support
- Professional demeanor
- Telephone etiquette
- Multitasking abilities
- Data Entry
- Scheduling
- Opening and Closing Office
Timeline
Business Associate
Mortenson Dental Partners-Kids Dentistree
01.2019 - Current
Front Office Assistant
Bailey Family Dental
07.2018 - 12.2018
Special Education Assistant
Avon School Corporation
07.2017 - 06.2018
GED -
Bendavis University
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