Summary
Overview
Work History
Education
Skills
Timeline
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Rhakim Smith

Richmond Hill,NY

Summary

Talented Owner with excellent marketing, customer service and facility oversight skills and more than 16 years of experience. Highly effective and comfortable working with people at all levels in organization.

Overview

17
17
years of professional experience

Work History

Owner

Self Employed/Self
05.2015 - Current
  • Managed day-to-day business operations
  • Rip up old flooring
  • Level out floors by installing wood or self leveler
  • Install Vct, Lct, Carpet Tiles, Hard Wood Flooring, Linoleum, Sheet Vinyl, and Ceramic
  • Install Sheet Rock and Wood Panel
  • Plaster walls
  • Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
  • Consulted with customers to assess needs and propose optimal solutions.

Supervisor

05.2007 - 04.2015
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
  • Monitored workflow to improve employee time management and increase productivity.
  • Achieved results by working with staff to meet established targets.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.

Education

GED -

Hillcrest High School
Jamaica, NY
06.1994

Skills

  • Customer Relations
  • Small business operations
  • Relationship Building
  • Verbal and written communication
  • Strategic Planning
  • Team Player

Timeline

Owner

Self Employed/Self
05.2015 - Current

Supervisor

05.2007 - 04.2015

GED -

Hillcrest High School

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Rhakim Smith