Rheanna Gissele Baldoz
Tucson,USA
Summary
Motivated and hands-on store manager with over 3 years of leadership experience in retail operations, team development, and customer service. Proven track record in driving sales, improving team performance, and creating a positive in-store experience. Skilled in scheduling, inventory, and leading high-performing teams to exceed company goals.
Overview
4
4
years of professional experience
Work History
Store Manager
MINISO USA
Marysville, Washington
03.2024 - 05.2025
- Oversaw daily store operations and ensured smooth execution of company procedures.
- Managed a team of 10+ associates, including hiring, onboarding, training, and performance management.
- Increased sales by implementing new visual merchandising strategies and analyzing customer trends.
- Conducted inventory audits to minimize shrink and ensure product availability.
- Handled scheduling, payroll, and labor tracking to meet budget goals.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Coordinated promotional campaigns and store events to drive foot traffic.
Assistant Store Manager
MINISO USA
Marysville, Washington
07.2023 - 03.2024
- Supported the Store Manager in daily operations, including opening/closing and team supervision.
- Trained new hires and mentored associates to improve performance and efficiency.
- Led floor shifts and delegated tasks to ensure proper store coverage.
- Assisted with inventory management and replenishment.
- Handled customer escalations and created solutions to ensure positive outcomes.
- Monitored sales KPIs and helped drive results through coaching and sales initiatives.
Shift Supervisor
IVAR’S SEAFOOD BAR
Marysville, Washington
05.2021 - 06.2023
- Supervised front- and back-of-house operations during high-volume shifts.
- Ensured food quality and service standards were met during all shifts.
- Balanced drawers and prepared deposits at the end of shifts.
- Coached team members on proper procedures, safety protocols, and guest service expectations.
- Maintained a clean and organized work environment compliant with health codes.
- Assisted with scheduling and trained new employees on both FOH and BOH roles.
Education
Bachelor of Science - Business
University of Phoenix
Associate of Science - Prerequisites
Everett Community College
K12 Washington Virtual Academy
Skills
- Team building
- Employee training
- Visual merchandising
- Inventory management
- Customer service
- Sales analysis
- Project management
- Conflict resolution
- Payroll management
- Team motivation
- Sales strategies
- Team leadership and coaching
- Maximizing profitability
- Product merchandising
- Operations
- Store opening and closing procedures
- Employee scheduling
- Operations oversight
- Strategic thinker
- Friendly and positive
- Hospitality and accommodation
- Bank and safe deposits
- Supply ordering
- Hourly shift management
- Retail merchandise quality standards
- Work Planning and Prioritization
- Staff supervision
- Strategic planning
References
• Name: Frances Truesdell
Position Title: Shift Supervisor
Company: Miniso – Marysville, WA
Phone: 3603674567
Relationship: Supervisor at Miniso
~
• Name: Emma Gehrmann-Tiefel
Position Title: Shift Supervisor
Company: Miniso – Marysville, WA
Phone: 2532082735
Relationship: Supervisor at Miniso
~
• Name: Myra Horario
Position Title: Shift Supervisor
Company: Miniso – Marysville, WA
Phone: 2069727391
Relationship: Supervisor at Miniso
~
• Name: Angela Osburn
Position Title: Homeroom Advisor
Company: K12 Washington Virtual Academy
Phone: 2535916867
Relationship: High School Homeroom Advisor
~
• Name: Peggy Olsen
Position Title: Counselor
Company: K12 Washington Virtual Academy
Phone: 2535630393
Relationship: High School Counselor
~
• Name: Christina Lawry
Position Title: Enrollment Representative
Company: University of Phoenix
Phone: 6025572055
Relationship: University Enrollment Representative
Selected Achievements
- Promoted to Store Manager within 1 year based on performance and leadership
- Successfully trained multiple team leads who were later promoted
- Led a storewide floor reset, improving customer flow and increasing add-on purchases
Personal Information
Timeline
Store Manager
MINISO USA
03.2024 - 05.2025
Assistant Store Manager
MINISO USA
07.2023 - 03.2024
Shift Supervisor
IVAR’S SEAFOOD BAR
05.2021 - 06.2023
Bachelor of Science - Business
University of Phoenix
Associate of Science - Prerequisites
Everett Community College
K12 Washington Virtual Academy
Similar Profiles
IVY CHENIVY CHEN
Operation & Inventory Analyst at MINISO USAOperation & Inventory Analyst at MINISO USA
Melissa ZaldivarMelissa Zaldivar
Shift Lead at MINISO USAShift Lead at MINISO USA
Sam RamirezSam Ramirez
Store Manager at Miniso USAStore Manager at Miniso USA
Lorenzo HernandezLorenzo Hernandez
Entitlement Manager at DR HortonEntitlement Manager at DR Horton
ARIANNA TABATABAEIARIANNA TABATABAEI
Systems Integration & Testing at RaytheonSystems Integration & Testing at Raytheon