Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Melissa Zaldivar

Irvine

Summary

A hardworking first-generation college student who maintains school and works with a positive attitude. A Shift Leader gifted at reviewing team tasks to ensure quality. Engaging and personable coach and employee trainer successful at maximizing team productivity. Consistently recognized for hard work, attention to detail, and goal achievement.

Overview

2
2
years of professional experience

Work History

Shift Lead

MINISO USA
Irvine
01.2024 - Current
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained clean and well-organized production areas to avoid violations, unnecessary work delays, hazards, or inefficient layouts.
  • Trained and mentored new employees to maximize team performance.
  • Kept employees operating productively and working on tasks to meet business and customer needs.
  • Helped store management meet standards of service and quality in daily operations.
  • Completed store opening and closing procedures and balanced tills.

Night Shift Lead

Poke Kai
Irvine
10.2023 - 01.2024
  • I observed each team member carrying out their duties and provided constructive criticism.
  • Organized evening meetings to set operations for the following day and the next shift crew.
  • Assisted customers with complaints, questions, and concerns.
  • Maintained a stock of products and ordered new ones when the stock ran low.
  • Inspected products and machines to maintain quality and efficiency.

Education

Bachelor of Science - Public Health Sciences

University of California, Irvine
Irvine, CA
06-2027

Skills

  • Productivity monitoring
  • Production leadership
  • Coaching and mentoring
  • Crew coordination
  • Inventory management
  • Multi-tasking
  • Money handling
  • Microsoft Office Suite

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Shift Lead

MINISO USA
01.2024 - Current

Night Shift Lead

Poke Kai
10.2023 - 01.2024

Bachelor of Science - Public Health Sciences

University of California, Irvine

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