Rhett Tomlin
Richmond,VA
Summary
Recent college graduate with a diverse education and years of customer service experience. Graduated on the pre-medical track and cum laude. Highly skilled in working with people and fostering positive customer interactions.
Overview
4
4
years of professional experience
Work History
Service Assistant
Jeni's Splendid Ice Cream
01.2023 - Current
- Assisted in building customer relationships with nearby businesses and organizations.
- Successfully meeting and creating sales goals/quotas for staff.
- Ensuring optimal customer service.
Manager
Cold Stone Creamery
01.2020 - 05.2023
- Analyzed sales data using Microsoft Excel to ensure sales goals were being met.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Onboarded new employees with training and new hire documentation.
Education
Bachelor of Science - Chemistry
Virginia Commonwealth University
05.2023
Bachelor of Arts - Music
Virginia Commonwealth University
05.2023
Skills
Customer Service/Sales
Spanish
Microsoft Office Proficiency
Communication
Data Analysis
Laboratory Experience
Awards
- Virginia Merit Scholarship
- Sue Durden Scholarship in Music
- Friends of VCU Music Scholarship
Timeline
Service Assistant
Jeni's Splendid Ice Cream
01.2023 - Current
Manager
Cold Stone Creamery
01.2020 - 05.2023
Bachelor of Science - Chemistry
Virginia Commonwealth University
Bachelor of Arts - Music
Virginia Commonwealth University
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