Summary
Overview
Work History
Education
Skills
Timeline
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Rhia Harris

Rhia Harris

Las Vegas,NV

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. High level customer service, devoted to giving every customer a positive and memorable experience.

Overview

11
11
years of professional experience

Work History

Poker Dealer

ARIA Resort & Casino Las Vegas
Las Vegas, NV
06.2022 - Current
  • Monitor games for adherence to gaming laws and regulations, as well as house policies.
  • Provide excellent customer service by responding promptly to guest inquiries or complaints.
  • Assist guests in understanding the rules and regulations of various poker games.

Poker Dealer

Harrah’s North Kansas City
Kansas City, Missouri
09.2020 - 05.2022
  • Monitored games for adherence to gaming laws and regulations, as well as house policies.
  • Employed knowledge of game rules and regulations to deal appropriate amount of cards at specific intervals and facilitate fast-paced, congenial gameplay.
  • Maintained enjoyable environment by entertaining and engaging players at tables.

Poker Dealer

Hollywood Casino at Kansas Speedway
Kansas City, Kansas
08.2019 - 03.2020
  • Monitored games for adherence to gaming laws and regulations, as well as house policies.
  • Provided excellent customer service by responding promptly to guest inquiries or complaints.
  • Engaged patrons in conversation to promote positive customer experience, explain house and game rules or facilitate dialogue between guests.

Table Games Dealer

Harrah’s North Kansas City
Kansas City, MO
09.2017 - 07.2019
  • Utilized appropriate strategies when dealing specific games.
  • Maintained knowledge of game rules and regulations to ensure compliance with gaming laws.
  • Fostered an entertaining environment by engaging guests in conversation.
  • Provided high level of customer service to guests at the casino table games area.

Administrative Assistant

The Harris Group
Kansas City, MO
11.2016 - 09.2017
  • Performed marketing tasks to help sell homes and attract buyers.
  • Posted homes on national portals, classified sites, and social media. Created blog posts, made marketing videos, and ran facebook campaigns.
  • Created infographics for client touch program.

Team Leader/ESL Teacher

JCA International Academy
Makati City, Philippines
03.2014 - 10.2016
  • Allocated tasks to team members.
  • Prepared, delivered, and assessed training and workshop in English language.
  • Handled English as a second language classes in one-to-one and group class both online and offline bases

Education

Bachelor of Science - Computer Engineering

AMA Computer University
10-2004

Skills

  • Positive customer experience
  • Exceptional communication skills
  • Observations and assessments
  • Strong mathematical skills
  • Excellent customer service
  • Accuracy and attention to detail
  • Professional demeanor
  • Multitasking
  • Adaptability and ability to work under pressure

Timeline

Poker Dealer

ARIA Resort & Casino Las Vegas
06.2022 - Current

Poker Dealer

Harrah’s North Kansas City
09.2020 - 05.2022

Poker Dealer

Hollywood Casino at Kansas Speedway
08.2019 - 03.2020

Table Games Dealer

Harrah’s North Kansas City
09.2017 - 07.2019

Administrative Assistant

The Harris Group
11.2016 - 09.2017

Team Leader/ESL Teacher

JCA International Academy
03.2014 - 10.2016

Bachelor of Science - Computer Engineering

AMA Computer University

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Rhia Harris