RHIANNA LOPEZ
El Paso
Summary
Results-oriented retail leader with a proven track record in the beauty industry, combining hands-on merchandising expertise with dynamic team leadership. Adept at executing Planograms, managing high-volume inventory, and driving visual standards to ensure optimal product placement and availability. Demonstrated success in training and mentoring Beauty Advisors, Prestige Advisors, and Lead Cashiers, cultivating high-performing teams aligned with Ulta Beauty’s brand and service values. Skilled in employee supervision, recruitment, and customer engagement, with a focus on exceeding revenue goals through strategic product promotion and personalized service. Known for exceptional organizational skills, a keen eye for detail, and a proactive approach to store operations. Committed to delivering operational excellence, enhancing the customer experience, and leading with integrity in fast-paced retail environments.
Overview
7
7
years of professional experience
Work History
Lead Cashier – Full-Time
Ulta Beauty
03.2025 - Current
- Supervise daily front-end operations, ensuring seamless customer checkout experiences and policy adherence.
- Train and mentor new Lead Cashiers, Beauty Advisors, and Prestige Advisors.
- Execute Planograms, ad sets, and truck unloading with accuracy.
- Support management with scheduling, register balancing, and shift oversight.
Lead Cashier – Part-Time
Ulta Beauty
02.2025 - 03.2025
- Promoted based on sales performance and reliability.
- Provided front-end support and contributed to merchandising and restocking efforts.
Beauty Advisor
Ulta Beauty
02.2025 - 02.2025
- Delivered beauty consultations and product recommendations.
- Supported planogram resets and inventory management.
- Promoted to Prestige Beauty Advisor for excellence in service.
Seasonal Associate
Ulta Beauty
10.2024 - 02.2025
- Supported holiday operations with customer service and restocking.
- Executed Planograms and maintained visual displays to standard.
Assistant Store Manager
Sally's Beauty Supply
07.2022 - 05.2024
- Diligently monitor and maintain optimal stock levels through regular inventory assessments.
- Proactively identify product needs and initiate timely orders to ensure a well-stocked and attractive sales floor.
- Monitor stock.
- Keep a check of the store inventory and order new stock when necessary.
- Assist in overseeing and coordinating the activities of store employees to enhance overall operational efficiency.
- Play a key role in fostering a positive and collaborative team environment.
- Engage with customers in a friendly and informative manner to meet their beauty product needs.
- Demonstrate a keen understanding of product features and benefits to drive sales and achieve revenue targets.
- Actively promote and highlight featured products, utilizing persuasive sales techniques to encourage customer interest and purchases.
- Contribute to the recruitment process by participating in interviews and assisting in the selection of qualified candidates.
- Play a pivotal role in onboarding new team members, providing comprehensive training on store policies, procedures, and product knowledge.
- Take charge of maintaining a clean, organized, and visually appealing store layout to enhance the overall shopping experience for customers.
- Ensure adherence to company standards for cleanliness and visual merchandising.
- Effectively manage and address customer complaints with a solutions-oriented approach.
- Demonstrate strong interpersonal skills to resolve issues and leave customers satisfied with their shopping experience.
Beauty Associate
Sally's Beauty Supply
06.2021 - 07.2022
- Product zoning.
- Provide personalized, highly detailed customer service.
- Enthusiastically attend to all customer needs.
- Beauty consultations.
- Product recommendations.
- Product demonstrations.
- Drives sales through engagement of customers, suggestive selling, and sharing product knowledge.
- Processes payments by totaling purchases, processing checks, cash, debit/credit cards, etc.
- Money handling to include bank deposits and change orders.
- Maintaining store integrity by following required opening and closing duties.
- Product inventory, including receiving and stocking merchandise.
- Stay abreast of latest beauty trends.
- Keeps clientele informed by notifying them of preferred customer sales and future merchandise of potential interest.
- Alerts management of potential security/theft issues.
Manager
M & S Group
08.2018 - 06.2021
- Responsible for coordinating restaurant logistics.
- Warmly greeted all guests.
- Supervision of restaurant staff (servers, cooks, bartenders).
- Served meals to at least 100 customers per shift at a local food chain(s).
- Memorized over 30 menu items and rotating specials for customized meal recommendations.
- Successfully resolved conflicts resulting in customer satisfaction 100% of the time.
- Developed and maintained relationships with new and loyal customers.
- Enforced and maintained strict cleanliness and social distancing standards throughout COVID-19 pandemic to ensure employee safety and customer satisfaction.
- Money handing money such as cashier, bank deposits and change orders.
- Directed and operated with a team throughout shifts.
Education
High School -
Del Valle High School
06.2018
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El Paso Community College
Skills
- Product Knowledge & Beauty Consultation
- Inventory Management & Stocking
- Visual Merchandising & Planogram Execution
- Leadership & Team Training
- Cash Handling & POS Systems
- Customer Engagement & Upselling
- Scheduling & Front-End Operations
- Strong Communication & Conflict Resolution
- Product knowledge Customer service skills Sales & Upselling Inventory management
- Strong collaborative skills in working with team members to articulate project goals, issues and timelines
- Cash Handling and Point of Sale (POS) Systems Attention to Detail
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lead Cashier – Full-Time
Ulta Beauty
03.2025 - Current
Lead Cashier – Part-Time
Ulta Beauty
02.2025 - 03.2025
Beauty Advisor
Ulta Beauty
02.2025 - 02.2025
Seasonal Associate
Ulta Beauty
10.2024 - 02.2025
Assistant Store Manager
Sally's Beauty Supply
07.2022 - 05.2024
Beauty Associate
Sally's Beauty Supply
06.2021 - 07.2022
Manager
M & S Group
08.2018 - 06.2021
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El Paso Community College
High School -
Del Valle High School
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