Rhiannon Byars
Rome,Georgia
Summary
Proactive Assistant General Manager with history of success managing operations, building teams and equipping employees with skills to independently handle business needs. Offers progressive experience combined with sound judgement and good problem-solving abilities. Strong record of surpassing organizational goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Assistant General Manager
Old Navy
10.2011 - Current
- Handled cash accurately and prepared deposits.
- Motivated, trained, and disciplined employees to maximize performance.
- Resolved problems promptly to elevate customer approval.
- Managed team schedule with eye for coverage needs and individual strengths.
- Oversaw inventory by ordering precise quantities of stock and executing corrective actions to drive profitability.
- Maintained well-controlled business inventory with minimal losses by enforcing solid monitoring and management structures.
- Analyzed customer feedback data to identify areas of improvement and develop solutions.
- Developed and implemented policies and procedures to improve customer service and satisfaction.
- Collaborated with other departments to establish productive and timely completion of projects.
- Interacted well with customers to build connections and nurture relationships.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
Bachelor of Science - Criminal Justice
Jacksonville State University
Jacksonville, AL04.2017
Skills
- Manage Operations
- Records Organization and Management
- Oversee Administrative Functions
- Sales Techniques
- Sales Coaching
- Customer Relationship Management
- Company Standards Enforcement
- Customer Retention
- Business Operations Knowledge
- Staff Management
Certification
Georgia Property & Casualty Adjuster Pre-Licensing Course Certificate - 2023
Timeline
Assistant General Manager
Old Navy
10.2011 - Current
Bachelor of Science - Criminal Justice
Jacksonville State University
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