Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Rhiannon Byars

Rome,Georgia

Summary

Licensed Claims Adjuster focused on property and casualty claims. Positive attitude and exceptional problem solving skills. Hardworking and highly motivated employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Old Navy, Gap
Rome, Georgia
07.2021 - Current
  • Set the tone for the store team and help bring our brand to life for our customers and employees
  • Support the execution of the store strategy to achieve performance goals and drive profitable sales growth through all aspects of the store, including; customer and product operations, merchandising, and talent development
  • Recruit, hire and develop people to drive a culture of high performance and engagement
  • Accountable for team performance through teaching, coaching and providing meaningful feedback to build capabilities
  • Promote community involvement
  • Oversee payroll preparation and administration for staff.

Assistant Manager, Customer Operations

Old Navy, Gap
Calhoun, GA
06.2019 - 07.2021
  • Placed new inventory orders and oversaw correct restocking procedures to maintain operational output.
  • Delegated work to staff, setting priorities and goals.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.

Assistant Manager, Merchandising

Old Navy, Gap
Calhoun, GA
06.2017 - 06.2019
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Assisted with developing and implementing marketing strategies to improve sales and profitability.
  • Arranged items in favorable positions and areas of store to attract customers and optimize sales.
  • Displayed appropriate signage for products and sales promotions.
  • Analyzed sales figures and market trends to anticipate product needs.

Sr. Lead

Old Navy, Gap
Gadsden, AL
05.2015 - 06.2017
  • Offered training and support to keep team members motivated and working toward objectives.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.

Brand Associate

Old Navy, Gap
Gadsden, AL
10.2011 - 05.2015
  • Conversed with customers to share information about products and services.
  • Introduced sales, promotions and other brand initiatives to gain customer loyalty.
  • Promoted positive company image through superior customer service experiences.

Education

Bachelor of Science - Criminal Justice

Jacksonville State University
Jacksonville, AL
04.2017

Skills

  • Training and Development Skill
  • Advanced Computer Skills
  • Xactimate and Symbility Knowledge
  • Risk Management
  • Staff Management
  • Operations Management
  • Team Leadership Strength
  • Business Operations Knowledge
  • Budget Control
  • Employee Relations
  • Highly Motivated

Certification

  • Georgia Property & Casualty Adjuster Pre-Licensing- 2023
  • Licensed Adjuster- 2023

Timeline

Assistant General Manager

Old Navy, Gap
07.2021 - Current

Assistant Manager, Customer Operations

Old Navy, Gap
06.2019 - 07.2021

Assistant Manager, Merchandising

Old Navy, Gap
06.2017 - 06.2019

Sr. Lead

Old Navy, Gap
05.2015 - 06.2017

Brand Associate

Old Navy, Gap
10.2011 - 05.2015

Bachelor of Science - Criminal Justice

Jacksonville State University
Rhiannon Byars