Rhiannon Lunghi
Eugene,OR
Summary
Early-career professional with experience in beverage service, casino payouts, and direct client support. Skilled in teamwork, alcohol compliance, and multitasking while keeping service friendly, accurate, and efficient. Ready to support busy environments with professionalism and calm.
Overview
5
5
years of professional experience
Work History
Bartender
Casino Korner
Aberdeen, South Dakota
01.2025 - 09.2026
- Served cocktails, beer, and wine to casino guests.
- Delivered beverages promptly to bar and gaming floor service areas.
- Verified guest identification for alcohol compliance and age checks.
- Restocked liquor, mixers, glassware, and bar supplies.
- Maintained clean bar areas, counters, and service equipment.
- Followed casino policies for responsible alcohol service.
- Completed opening and closing duties, including supply restocking.
- Greeted customers and delivered strong customer service.
- Built positive working relationships with coworkers through clear communication.
- Used a cash register and POS system for transactions and provided correct change for cash sales.
- Ensured accurate balance of cash drawer daily at shift end and verified fund accuracy.
- Handled customer complaints professionally.
- Monitored guest alcohol intake to help prevent over-intoxication and underage drinking.
- Restocked ice bins and coolers throughout shift.
- Managed multiple tasks effectively in a fast-paced environment.
- Stayed calm and composed during busy periods to support quality guest service.
- Managed large amounts of money and maintained proper safeguarding procedures.
- Handled payouts to customers for casino video lottery machines with accuracy and efficiency.
- Worked alone on duty during packed bar shifts while maintaining composure, attention to detail, and quick, friendly service.
Direct Support Professional
Aspire Inc.
Aberdeen, South Dakota
04.2023 - 05.2026
- Supported daily living activities and personal care for individuals in Aspire residential programs.
- Observed behavior changes and followed support plans with calm redirection.
- Ensured client safety by adhering to protocols, emergency procedures, and supervision requirements.
- Communicate client needs to supervisors, families, and service coordinators to ensure coordinated care.
- Assisted individuals with learning new skills and building independence.
- Built strong, trusting rapport with patients to support quality care.
- Encouraged positive behavior through role modeling and reinforcement.
- Provided medication reminders and documented client responses in care records.
- Helped clients with meal prep, housekeeping, and home routines.
- Documented shift notes, incident reports, and service updates to maintain accurate client records.
- Worked with staff to create individualized service plans for each participant.
- Tracked and reported client progress through observations and conversations.
- Taught self-advocacy skills to support autonomy and decision-making.
- Used approved crisis intervention methods during emergency situations.
- Coordinated follow-up with medical providers for appointments, follow-up and care coordination.
Home Health Aide
Interim HealthCare
Rapid City, South Dakota
06.2021 - 03.2023
- Supported interim healthcare clients with bathing, dressing, grooming, and toileting needs.
- Monitored vital signs and reported changes to nursing staff promptly.
- Assisted with medication reminders and daily care routines in client homes.
- Prepared meals and encouraged proper nutrition and hydration for clients.
- Assisted with mobility transfers and safe walking throughout home.
- Provided companionship, emotional support, and respectful client interaction during visits.
- Accompanied clients to doctor appointments and other trips outside home, providing transportation assistance and companionship.
- Recorded daily notes about client conditions, treatments provided, and progress made.
- Built strong, trusting rapport with patients to support smooth, quality care.
- Took initiative to complete all tasks efficiently within designated time frame.
- Collected information about conditions and treatment plans from caregivers, nurses, and doctors.
Education
High School Diploma -
Aberdeen Central High School
Aberdeen, SD05-2018
Skills
- POS transactions
- Cash handling
- Alcohol compliance
- Casino payouts
- Beverage service
- Inventory restocking
- Composure under pressure
- Strong multitasking
- Attention to detail
- Clear communication
- Crisis intervention
- Medication reminders
- Shift documentation
- Daily living support
- Patient management
- Care plan coordination
- ADL support
- Client safety and emergency care
- Self-advocacy training
- Goal development
- Appointment scheduling
- Disability awareness
- Emotional regulation
- Behavioral support
- Emotional intelligence
- Adaptability and flexibility
- Active listening
- Trust development
- Disability awareness
Professional References
Peggy Schwan - Manager of Casino Korner
- (605) 216-2879
Grayson Cussimonio - Team Lead at Aspire Inc.
- (785) 626-7173
Jane Gardner - Coworker at Casino Korner
- (605) 228-9515
Timeline
Bartender
Casino Korner
01.2025 - 09.2026
Direct Support Professional
Aspire Inc.
04.2023 - 05.2026
Home Health Aide
Interim HealthCare
06.2021 - 03.2023
High School Diploma -
Aberdeen Central High School