Rhiannon Ramsey
Summary
Compassionate Nurse with demonstrated experience building strong relationships with patients and families while providing superior care. Ready to help team achieve company goals. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Licensed Massage Therapist
Self Employed Services
09.2013 - Current
- Book appointments, answer phones, greet clients, handle payments.
- Provide safe, effective, and appropriate massage therapy techniques during customer appointments.
- Maintain client treatment records and design long-term care programs for return customers.
- Maintain clean and professional massage therapy environment with stringent adherence to sanitization protocols.
- Utilized massage techniques to address diverse needs with deep tissue and therapeutic massage.
- Developed knowledge of anatomy, physiology and pathology to supplement massage training.
Administrative Assistant
Nick Amster Inc.
04.2019 - 05.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Executed record filing system to improve document organization and management.
- Scheduled office meetings and client appointments for staff teams.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Volunteered to help with special projects of varying degrees of complexity.
- Assisted coworkers and staff members with special tasks on daily basis.
Floor Supervisor
Nick Amster Inc.
10.2016 - 03.2019
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- Assisted with lifting and handling patients using appropriate patient safety equipment such as lift swings, stand-up lifts and overhead lifts.
- Maintained confidentiality of patient data and condition to safeguard health information.
- Collaborated with other staff to achieve high level of patient safety and care.
- Helped patients complete activities of daily living.
- Delivered meals and snacks to patients in accordance with dietary requirements.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Cared for clients with diagnoses such as Autism Spectrum Disorder, Mast's Syndrome, Schizophrenia, Epilepsy, Delayed Developmental Disability, Muscular Dystrophy, Cerebral Palsy and more.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Provided direct personal patient observation, care, and assistance to 10-16 clients per shift.
Education
Diploma - Practical Nursing
Hondros College of Nursing
Akron, OH09.2023
Limited Practitioners Certificate - Medical Massage
Cleveland Institute of Medical Massage
Cleveland, OH03.2013
High School Diploma -
Triway High School
Wooster, OH05.2008
Skills
- Interpersonal Skills
- Computer Literacy
- Culturally Competent Care
- Infection Control Standards
- Activities of Daily Living (ADL) Assistance
- Multitasking Abilities
- Medication Administration
- Developing Patient Care Plans
- Patient Assessments
- Compassionate Patient Care
Certification
- CPI Training - 2016-2021
- CPR- BLS/Provider 2023
- Practical Nursing- 2023
- IV Therapy Certification- 2023
Timeline
Administrative Assistant
Nick Amster Inc.
04.2019 - 05.2021
Floor Supervisor
Nick Amster Inc.
10.2016 - 03.2019
Licensed Massage Therapist
Self Employed Services
09.2013 - Current
Diploma - Practical Nursing
Hondros College of Nursing
Limited Practitioners Certificate - Medical Massage
Cleveland Institute of Medical Massage
High School Diploma -
Triway High School