Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Rhiannon Tierney

Newburgh

Summary

Hardworking, organized and patient individual polished in handling customer complaints and creating rapport. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

6
6
years of professional experience
7
7
years of post-secondary education
1
1
Certification

Work History

Sales Associate

Sunglass Hut
Danbury
11.2020 - Current

-Deliver customer service to a diverse clientele by adapting communication styles to meet individual customer needs and preferences.

-Build positive rapport with customers, including individuals with communication differences, ensuring an inclusive and supportive experience.

-Demonstrate strong interpersonal skills by remaining professional, courteous, and solution-focused when assisting challenging or dissatisfied customers.

-Collaborate with team members to ensure efficient operations, excellent customer satisfaction, and achievement of performance goals.

- Managed multiple responsibilities in a fast-paced environment while maintaining accuracy, professionalism, and high-quality service

-Maintain a clean, organized, and sanitary retail environment in accordance with company standards

-Received awards and accolades for highest net sales

Head Teacher

Pattycake Playhouse
New Windsor
11.2020 - 08.2021

-Established trusting relationships with children and families through effective communication and compassionate care, fostering a supportive learning environment.

-Adapted teaching and communication approaches to meet the individual developmental, emotional, and behavioral needs of each child.

-Supported children during routine care activities, enhancing comfort and cooperation while creating positive experiences.

-Managed challenging behaviors and conflicts with calm professionalism, contributing to a stable and nurturing classroom atmosphere.

-Maintained clean, organized, and sanitary classrooms and play areas in accordance with health and safety standards.

Education

Bachelor of Science - Behavioral Health And Neuroscience

Pennsylvania State University
University Park, PA
08.2019 - 06.2026

Skills

  • Customer service
  • Effective communication
  • Team collaboration
  • Conflict resolution
  • Data collection
  • Task prioritization
  • Reliable and punctual
  • Complex Problem-solving

Certification

  • NYS Certified Phlebotomy Technician
  • NYS CPR Certification

References

References available upon request.

Timeline

Sales Associate

Sunglass Hut
11.2020 - Current

Head Teacher

Pattycake Playhouse
11.2020 - 08.2021

Bachelor of Science - Behavioral Health And Neuroscience

Pennsylvania State University
08.2019 - 06.2026
Rhiannon Tierney